Quote:
Originally Posted by Doubtingthomas
I feel you have got to allow the General Manager time to fully investigate your complaint. I, personally, would wish to discuss the whole matter with him in person following his investigation. You may wish to reflect on what he says prior to making a final decision. Only you, unfortunately, can make the decision as to your future intentions, but my gut feeling is that you will probably be treated with a little more respect by all, particularly if you see the GM personally. I sympathise with you. You should not be in this position but that is by the way. Stay calm, be courteous but stick to your guns. Good luck.
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I didn't expect the GM to reply to all my concerns right away, that would be completely un-reasonable, I am a patient man and in my job very used to negotiating for a lot more than the price of a car....or a house for that matter
I'm a wolf in sheep's clothing really
I called him today, picking the car up on Monday so have to wait til then to find out what's wrong.