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pfirestorm · 2nd September 2006, 17:32

[Edit, Pottsy 4/9 0500 - personal insult removed, please refrain]

I am staggered by the basic lack of knowledge the main protaganists on this issue have.

Your contract of sale is with the supplying dealership Not Honda UK (they make it, they do not sell it) You buy a dvd from woolworths do you go back to Paramount with a problem. No!

If your dealership is unable to resolve an issue then the manufacturers will usually get involved.

BMW Battersea had 3 failed attempts to sort out a recent issue i had with a new GS1200. Customer services were written too, no reply, emailed again no reply. I then discussed the issue at the motorshow politely with no menace and low and behold goodwill came willingly.

I have a S2000, okay a fireblade and an Audi A4. Honda's customer service have been fantastic. Yes i've used it once. Audi's is non existant, BMW's is hmmmmmm 4-6wks if you chase them.

As potty said talk to them and they will listen, be [aggresive] and you will probably get nothing at all in they way of sympathy

A wise man once told me you have 2 ears and 1 mouth use, them in that proportion

2nd September 2006, 17:32	#25 (permalink)
pfirestorm Banned Valve Cap Join Date: 2nd September 2006 Location: Watford Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Customer Services [Edit, Pottsy 4/9 0500 - personal insult removed, please refrain] I am staggered by the basic lack of knowledge the main protaganists on this issue have. Your contract of sale is with the supplying dealership Not Honda UK (they make it, they do not sell it) You buy a dvd from woolworths do you go back to Paramount with a problem. No! If your dealership is unable to resolve an issue then the manufacturers will usually get involved. BMW Battersea had 3 failed attempts to sort out a recent issue i had with a new GS1200. Customer services were written too, no reply, emailed again no reply. I then discussed the issue at the motorshow politely with no menace and low and behold goodwill came willingly. I have a S2000, okay a fireblade and an Audi A4. Honda's customer service have been fantastic. Yes i've used it once. Audi's is non existant, BMW's is hmmmmmm 4-6wks if you chase them. As potty said talk to them and they will listen, be [aggresive] and you will probably get nothing at all in they way of sympathy A wise man once told me you have 2 ears and 1 mouth use, them in that proportion