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I haven't received any letter yet. It can go with my child benefit data apology letter. I haven't had any problems so far, but then I seem to use a mix of the correct method & the incorrect method: I push the button in, pull the lever up and then pull it up another click or two with the button out. I don't know why - it may be something to do with the time I was stuck in a traffic jam on a big hill in St Albans, put my handbrake full on and still started rolling back. A nightmare for someone who had only just passed their test! (the car was my Chrysler Sunbeam).
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