Quote:
Originally Posted by TruckerEm
UPDATE
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Thanks TruckerEm for the update. Sorry to hear of the lack of progress. Difficult the situation may be for you, please try and remain calm, if I may say so, and act reasonably at all times so that you do not do yourself an injustice. You appear to have the upper hand at the moment, would be a shame to throw it away. I take it your comments at (b) are tongue in cheek, no matter how tempting.
Perhaps the reason for your dealer's behaviour is that they (and maybe Honda UK) are just not used to coping with this scenario. I have a feeling that all will be resolved to your satisfaction sooner or later.
Good luck, keep to the script.