Civinfo - View Single Post - Handbrake handbrake self release (inc recall letter)

Ikes · 13th January 2008, 07:13

I finally got a response from Honda SA,

After writing a long letter to Honda SA, with reference to the Europe Recall saga, Honda SA finally sent me a humbled response. After their initial dimissive response to my handbrake failure and damage to my car in August, they've now turned around and apologised. Honda SA claim they were only made aware of the handbrake issue in December and are planning a similar operation with regard to sending out instructions on handbrake use and the upgrade to all Civic owners in SA later this month.

They also said they would fit the bill for the damage i incurred as a result of the handbrake failure. Its about time!

They went on to say that my handbrake failure was the only reported one in South Africa...I find that hard to believe.

I think this site and all our collective efforts have finally got Honda to pay attention and act.

Big up for Civinfo!!

13th January 2008, 07:13	#407 (permalink)
Ikes Valve Cap Join Date: 17th July 2007 Location: Johannesburg South Africa Posts: 14 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	The South African Connection I finally got a response from Honda SA, After writing a long letter to Honda SA, with reference to the Europe Recall saga, Honda SA finally sent me a humbled response. After their initial dimissive response to my handbrake failure and damage to my car in August, they've now turned around and apologised. Honda SA claim they were only made aware of the handbrake issue in December and are planning a similar operation with regard to sending out instructions on handbrake use and the upgrade to all Civic owners in SA later this month. They also said they would fit the bill for the damage i incurred as a result of the handbrake failure. Its about time! They went on to say that my handbrake failure was the only reported one in South Africa...I find that hard to believe. I think this site and all our collective efforts have finally got Honda to pay attention and act. Big up for Civinfo!!