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Unknownsoldier · 22nd February 2008, 17:16

I agreed that it was unrealistic to expect a replacement 'brand new' car and he offered to reimburse all my out-of-pocket expenses and offered me the first 2 services free of charge.

Personally I wouldn't have accepted that at all, and I don't think it was "totally" unreasonable to expect what you paid for: a brand new car. My reply to the offer of the service and costs would have been that he could stick the entire car and cheque etc. somewhere rather intimate, I think they got off far too lightly, as you will still be out of pocket should you have an accident and when you come to sell the car.

I would also have recorded the entire conversation for posterity (always do, stops em' wriggling out of things).

Tom

22nd February 2008, 17:16	#20 (permalink)
Unknownsoldier Esox Lucius Rules!!!!!!!! Civinfo guru Join Date: 22nd September 2007 Location: Kent, UK Posts: 2,745 Thanks: 78 Thanked 32 Times in 30 Posts iTrader: (0)	I agreed that it was unrealistic to expect a replacement 'brand new' car and he offered to reimburse all my out-of-pocket expenses and offered me the first 2 services free of charge. Personally I wouldn't have accepted that at all, and I don't think it was "totally" unreasonable to expect what you paid for: a brand new car. My reply to the offer of the service and costs would have been that he could stick the entire car and cheque etc. somewhere rather intimate, I think they got off far too lightly, as you will still be out of pocket should you have an accident and when you come to sell the car. I would also have recorded the entire conversation for posterity (always do, stops em' wriggling out of things). Tom