G & M Motors Gravesend. They had treated me ok up until the handover but they said the technician only informed them (sales) the day before I picked it up and it gave them no time to get a replacement. I was a bit surprised as I was not told until I had paid the balance. They said they would give me a call when they arrived (about a week). I had politely enquired about a set of rubber (winter) mats at a discount before the news about the satnav and was told they were £66 and to ask the sales manager. In the confusion (and itching to drive away my shiny new toy) I forgot to mention it before I drove off. I wish I had pressed them to give them to me for nothing because of what had happened.
