Quote:
Originally Posted by oldmanchris
I've just had a conversation with HUK and they are saying the disc will take two weeks as its coming from Belgium. To say I am p*ssed off is an understatement!!!! 
I pointed out to HUK that I have paid £1400 for this option which by all accounts should have been checked on route to the dealer. HUK told me they would not be able to tell me how or where the disc had gone missing but to be honest I don't care.
I was surprised when I was told that they would try to take a disc out of another Type R and install in into mine but as I pointed out that will just shift the problem onto some other poor sod!!!
I would be interested to hear from any dealers on here why a stock of discs are not kept in the UK and why it takes so long to get one even if it does have to come all the way from Belgium.  |
Interesting it had to come from Belgium... I upgraded my Sony GPS software last year (which also uses Navtec) and I had a whole load of issues to get Sony to send me a CD from Belgium... Only way I succeeded was to have a bit of a Dickie fit and then they jumped through hoops for me with regular up dates of where it was in transit etc.. Apparently it was all down to some issue with export duty to the Channel Islands...
Cheers,
Bob...