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Unknownsoldier · 2nd April 2008, 16:11

I've just got in from honda and tha answer is:

"Tough Sh*t" (from the impression I got)

They asked how I'd spotted it, and I said being honest-(ish) that I had noticed it whilst inspecting my seals and applying vinyl and rubber care during routine cleaning and my weekly checks (as advised in the manual somewhere), I also said a friend had told me about the rust on their type S and I re-checked and found it in the same place. They then took some photo's, and sent me down the road to their body shop to get the paint thickness tested, unfortunately their tester had been locked away and they couldn't do it (convenient! hmmmm).

Well whilst chatting to their guy, he says, again how did I notice it (what does that matter?) and that Honda in all honesty won't do anything as every car gets it!!!!!!! So the corrosion warranty we have is worth s*it really, if it doesn't cover rust!!!!! And also it is my fault it is there!, in that I have driven the car, and the flexing of the bodywork opens small cracks in the paint around seems and they naturally go rusty. I told them there and then that if Honda don't cover it and give me a note certifying it has been done and they will correct any further rust found, there will be legal action, as I find this unnaceptable, my last three cars were all far older (I told them this too), and I never had rust on any of them!!!!!!

Also as it is not in a visible area, they are more likely to refuse the claim, they asked why I got defensive and my answer was simply, that if there is rust at that seem, who's to say there is not rust on other door seems!? I don't want to be going down the MW in a couple f years and have part of my door come off, or (god forbid) have an accident like a side impact and find then the dorr isn't sturdy enough!

So over all, it appears once again Honda don't care about their customers.

I will be complaining to HUK and HJ if this is not sorted.

Tom

2nd April 2008, 16:11	#25 (permalink)
Unknownsoldier Comedian/Smart Ase Civinfo guru* Join Date: 22nd September 2007 Location: Kent, UK Posts: 2,194 Thanks: 34 Thanked 13 Times in 13 Posts	I've just got in from honda and tha answer is: "Tough Sht" (from the impression I got) They asked how I'd spotted it, and I said being honest-(ish) that I had noticed it whilst inspecting my seals and applying vinyl and rubber care during routine cleaning and my weekly checks (as advised in the manual somewhere), I also said a friend had told me about the rust on their type S and I re-checked and found it in the same place. They then took some photo's, and sent me down the road to their body shop to get the paint thickness tested, unfortunately their tester had been locked away and they couldn't do it (convenient! hmmmm). Well whilst chatting to their guy, he says, again how did I notice it (what does that matter?) and that Honda in all honesty won't do anything as every car gets it!!!!!!! So the corrosion warranty we have is worth sit really, if it doesn't cover rust!!!!! And also it is my fault it is there!, in that I have driven the car, and the flexing of the bodywork opens small cracks in the paint around seems and they naturally go rusty. I told them there and then that if Honda don't cover it and give me a note certifying it has been done and they will correct any further rust found, there will be legal action, as I find this unnaceptable, my last three cars were all far older (I told them this too), and I never had rust on any of them!!!!!! Also as it is not in a visible area, they are more likely to refuse the claim, they asked why I got defensive and my answer was simply, that if there is rust at that seem, who's to say there is not rust on other door seems!? I don't want to be going down the MW in a couple f years and have part of my door come off, or (god forbid) have an accident like a side impact and find then the dorr isn't sturdy enough! So over all, it appears once again Honda don't care about their customers. I will be complaining to HUK and HJ if this is not sorted. Tom Last edited by Unknownsoldier; 2nd April 2008 at 16:14.