Quote:
Originally Posted by Miggins
Understand the differences in severity and how they are communicated - it just seems there has been an opportunity missed. Just because others don't do it doesn't mean Honda are right, better or can sit back. As with Kremmen, it would be more than just a nice to have, we should be able to make an informed choice. (My dealer isn't 5 minutes down the road.)
Lets see a more proactive approach with productive customer interaction and Honda leading the way.
mmmmmmmm
|
I dont know the ins and outs of the systems used but it mey be that the logging of info on the dealer systems to then be uploaded to the honda info systems to then be available on the websites may be an unmanageable task. In an ideal world it would be great to log onto the systems and see just what is outstanding on your car but there shouldnt be anything stopping you calling the service dept and getting them to look at what is outstanding on it, they would obviously be keener than you to get it in and done asap....