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In my book you've been duped!! When I ordered my car, finance was talked about and illustration figures were produced showing 7.9%. Not bad but my bank's illustration was at 7.2% so I went for that. On my previous civic, bought 18 mths ago, I did have Honda finance at a fixed rate of 5.5% which beat the bank, and I had copies of all the paper signed by me AND the dealers. It is part of the FSA rules that an illustration must be produced (hence illustrations online for bank loans) showing probable figures and timespan etc so client knows what to expect.
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