[feck_on_a_stick]

Are there not FSA regulations regarding the face to face selling of finance? Would it be worth looking into? I've had a quick read through the post but didnt see it mentioned (it is still early in the morning for me though! haha)

I'm no expert and know very little about the finance industry but those regs are there to ensure that those in the banking/insurance industry are open and fair to the customer, which this case sounds like neither.

Good luck getting it sorted mate!