Thank you Jack The Lad.
My first letter was 'ignored', so I sent a second by Recorded Delivery, well they sent me one by this method. The point I made about 'reducing the inconvenience' referred to in Honda's original recall letter, giving advice on how to operate the existing handbrake, until the replacement handbrake was fitted, was totally ignored by the writer. Surprise, surprise.
Well, it's all water under the bridge now but my wife and I are very careful to operate the replacement handbrake as if it was the original defective one. Progress?
