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Nice,
Whilst we feel for your position as a person, I'm afraid that our contract is with the dealer. Any pricing structures, deals, discounts or whatever with any of your business suppliers are not our concern. We have no contract with Honda, whatsoever.
If your client feels that he has been ripped off, then it's fine for him to air that view. He has also had the decency to add that after a complaint, the dealer has offered recompense.
The reader is now empowered (I hate that word, but couldn't think of a better one), the truth has been told, and we are all wiser.
I would advise that in a well connected world, it's probably not best to charge a lot of money for something that others have purchased somewhat cheaper. Especially when there are now dozens of cases of these foglights mysteriously breaking of their own accord.
But thanks for coming on here to share the fact that as an employee, you do indeed care.
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