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The washer jets should hit the screen and not the wiper arm, after a few seconds of spraying the wipers should activate for 2 or 3 strokes.
As the heated rear screen and mirrors switch off after 30 mins, they shouldn't be on all the time. Do they switch on as normal? and the LED light up? Anyway if the mirrors get warm I'd say something isn't right, let the dealer check it out before you get a flat battery.
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