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I had hte same problem with my clio, bit of bird **** on the bonnet, wiped it off not thinking, nice round scrtach mark on there now!
Took it to renault, they say that renault's paintwork is thin.
THe other day, scratched my civic with a hose pipe, not good, could have been worse, i feel the paint quality is better than renault.
I now always wipe the stuff off with a soaking wet cloth, but before that, i soak the **** in water for a minute or 2 to soften it.
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