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Fedorov · 11th December 2006, 14:50

Perhaps one of our dealership members could explain this better to me...

Drop my car off at dealership, they need it for a few days, they copy my car/license documents for the courtesy car and then ask if I am using my own insurance or their insurance.
They said that to put the courtesy car on my own full-comprehensive insurance I'd likely be charged a fee from my insurer.

So I said I would just use their insurance as that is all I used last time they gave me a car...

£10 + vat charge now applies!!!

I asked why I didn't pay last time and was told that this only came into effect as of 1st November 2006.

I made the point that it is already an inconvenience to me to bring my car here and that I need to get to work... went away, came back and said that it's fine as long as I remember it's a £500 excess on their insurance if I crash it - no probs

Is every dealership charging for courtesy cars these days?

I think the word "courtesy" is being forgotten a bit here isn't it!!!
Surely if my car is in for warranty/fault repairs then the least they should do is give me a courtesy car.
I can understand if you've given them your car to fix following an accident or other non-warranty reason that you should pay for the privilege.

Note: I have no problems at all with fuelling it back up before I return.

11th December 2006, 14:50	#1 (permalink)
Fedorov Supporter Magic Rear Seat Join Date: 15th April 2006 Posts: 783 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Courtesy car charges Perhaps one of our dealership members could explain this better to me... Drop my car off at dealership, they need it for a few days, they copy my car/license documents for the courtesy car and then ask if I am using my own insurance or their insurance. They said that to put the courtesy car on my own full-comprehensive insurance I'd likely be charged a fee from my insurer. So I said I would just use their insurance as that is all I used last time they gave me a car... £10 + vat charge now applies!!! I asked why I didn't pay last time and was told that this only came into effect as of 1st November 2006. I made the point that it is already an inconvenience to me to bring my car here and that I need to get to work... went away, came back and said that it's fine as long as I remember it's a £500 excess on their insurance if I crash it - no probs Is every dealership charging for courtesy cars these days? I think the word "courtesy" is being forgotten a bit here isn't it!!! Surely if my car is in for warranty/fault repairs then the least they should do is give me a courtesy car. I can understand if you've given them your car to fix following an accident or other non-warranty reason that you should pay for the privilege. Note: I have no problems at all with fuelling it back up before I return.