My car was serviced at the city location in Leeds.
Got the car back today and it had been washed, vacced out and serviced.
They fixed the annoying dash rattle/creak.
They swapped the rear springs round following a bulletin that some springs had been installed upside down
They did not think there was a fault with the hatch struts (I thought they were weak).
Really impressed with Stratstone - so much so that I'll be writing to the dealer principal to let him know.
With the £399 deal I now get the next two services gratis and a piece of paper proving the deal I have.
I paid via credit card just in case the dealership goes under; then I can ask the credit card company to step in.
Sorted.