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When I arrived they still seemed a little uncertain until I showed them the print-off of the Honda bulletin from Rhodgreen's post
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That seems to be the whole story with lots of posts in the Irritations forum. Dealers are not being kept up to date, or they are choosing not to be kept up to date?
Maybe a list of problems fixed and by which dealer, then your dealer might be embarrassed enough to have to find out from another dealer what to do.