[Topcat]

Originally Posted by geoff

When hcs returned my car they said the climate control problem i was getting is one of the characteristics of the car.

now I paid extra for a car with dual zone climate control and after that comment I didn't think it was worth talking to him about my problems.

I won't ring them again as didn't buy my car from them

its the dealer who has to solve it

You can't advertise a product which you state will do this and that

and then say its characteristics of the vehicle when it won't work

That is a valid point.