[TopTrumps]

We first saw the civic at Chatham's in Abbeyhill, Edinburgh and had to book a test drive. We had an unaccompanied test drive, there was no push from the salesman (Kevin Nangle) and they said they would match any offer from another dealership.

We bought our civic from Brown Brother's in Peebles. Again, no pushy salesman, and we got a test drive without booking (also unaccompanied). It would have been longer had there been more fuel and the car and had it not been closer to closing. Our salesman, Brian Leavy, was very nice and after I had a bit of a wobbly over our parking sensors he gave us a free set of car mats. No great amount of haggling (but that was in part down to us), but we were pleased with the trade-in offered against our old car. Brown Brothers had apparently come top in a poll of service (no idea who asked and what it was for, might have been made up for all we know). I politely made it clear I had been somewhat "vocal" with our previous dealership, but to be fair, I'm hoping not to need that attitude with them.