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Pottsy · 24th May 2007, 23:15

Jagged,

The fog lights on the Civic are big and low (by far the lowest in it's class), so are going to be more susceptible to breakage than other cars. That said, the material is the same as other cars, and I suspect Honda may well be looking at new materials to reduce the breakage rate in the future.

I believe the retail price for replacements has been reduced to help out, but ideally you may want to fit protectors, or delete them altogether. That said, the vast majority have not had a problem.

TC, I can understand HUK getting a bit twitchy about certain details of individual cases being discussed, especially if the details are "in confidence". They would certainly not discuss their side of things with third parties. However they are very aware of this site, and accept that these type of sites exist, and are making an effort to be as positive as possible about the situation. I, for one, am convinced that they* really do want to make owners happy, given the financial and time constraints that exist (they can't spend hundreds of hours on one customer when there are many others that can be satisfied with just a few minutes work each).

* Customer, manufacturing, Japan, R&D and so on.

24th May 2007, 23:15	#4 (permalink)
Pottsy Administrator Civinfo master Join Date: 10th April 2006 Location: Leics Posts: 5,486 Thanks: 22 Thanked 169 Times in 100 Posts iTrader: (0)	Jagged, The fog lights on the Civic are big and low (by far the lowest in it's class), so are going to be more susceptible to breakage than other cars. That said, the material is the same as other cars, and I suspect Honda may well be looking at new materials to reduce the breakage rate in the future. I believe the retail price for replacements has been reduced to help out, but ideally you may want to fit protectors, or delete them altogether. That said, the vast majority have not had a problem. TC, I can understand HUK getting a bit twitchy about certain details of individual cases being discussed, especially if the details are "in confidence". They would certainly not discuss their side of things with third parties. However they are very aware of this site, and accept that these type of sites exist, and are making an effort to be as positive as possible about the situation. I, for one, am convinced that they* really do want to make owners happy, given the financial and time constraints that exist (they can't spend hundreds of hours on one customer when there are many others that can be satisfied with just a few minutes work each). * Customer, manufacturing, Japan, R&D and so on.