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czechplastik · 1st June 2007, 16:21

Went down to Agnew Honda in Belfast after work this afternoon. As mentioned in another thread I've been worrying about my front suspension/shocks etc which have been making some very unusual noises. I originally tried to get 'Downeys' Honda in Newtownards (where I bought the car) to look at it but they said they couldn't do so until Monday. Despite my protests that the car might try and kill me before then.

Anyhoo, out came the yellow pages and the number for Agnew. Spoke to the service manager, explained my concerns. 'No problem' said he, 'Come on down after work and we'll take a look at it, one of our technicians will go out for a drive with you and pick up on any problems'. 'excellent' said I!

Went down after work and spoke to one of the service assistants, took all my details and had a look round the car, asked if he could drive it around the yard. Came back a short time later, said it didn't sound 100% and they would hoist up up and have a look at it. Front shocks are a bit dodgy, need replacing at first service, explains the slightly unusual handling of late. No harm will come to me before the service, checked air pressure etc, hunky dory.

I've been looking to top up the oil recently, as mentioned in another thread. I asked him what oil to put in it (best from the horses mouth etc), he said they checked the oil and had put 2litres in already. Apparently mine is thirsty. I asked how much I owed them and was told 'not to worry about it!'. Great!

Lots of lovely Type R's and S's about, had a look at the new CR-V whilst they looked at the car. When I got the car back I asked about fitting the rear spoiler to my 5 door. He said the actual part that goes onto the R will not fit the 5 door but Honda have made a pseudo spoiler that fits onto the current 5 door spoiler. It's simply glued in place and they have fitted quite a few already. He will ring me tomorrow with a price inc. painting and fitting. Will also obtain the part number for everyone here

result! Another question answered!

Overall I had great service, staff were polite, interested and worked quickly. Pursuaded me to use them when service time comes around!

1st June 2007, 16:21	#1 (permalink)
czechplastik King of the rodeo Civinfo guru Join Date: 24th October 2006 Location: Belfast Posts: 4,500 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Dealer visit. Went down to Agnew Honda in Belfast after work this afternoon. As mentioned in another thread I've been worrying about my front suspension/shocks etc which have been making some very unusual noises. I originally tried to get 'Downeys' Honda in Newtownards (where I bought the car) to look at it but they said they couldn't do so until Monday. Despite my protests that the car might try and kill me before then. Anyhoo, out came the yellow pages and the number for Agnew. Spoke to the service manager, explained my concerns. 'No problem' said he, 'Come on down after work and we'll take a look at it, one of our technicians will go out for a drive with you and pick up on any problems'. 'excellent' said I! Went down after work and spoke to one of the service assistants, took all my details and had a look round the car, asked if he could drive it around the yard. Came back a short time later, said it didn't sound 100% and they would hoist up up and have a look at it. Front shocks are a bit dodgy, need replacing at first service, explains the slightly unusual handling of late. No harm will come to me before the service, checked air pressure etc, hunky dory. I've been looking to top up the oil recently, as mentioned in another thread. I asked him what oil to put in it (best from the horses mouth etc), he said they checked the oil and had put 2litres in already. Apparently mine is thirsty. I asked how much I owed them and was told 'not to worry about it!'. Great! Lots of lovely Type R's and S's about, had a look at the new CR-V whilst they looked at the car. When I got the car back I asked about fitting the rear spoiler to my 5 door. He said the actual part that goes onto the R will not fit the 5 door but Honda have made a pseudo spoiler that fits onto the current 5 door spoiler. It's simply glued in place and they have fitted quite a few already. He will ring me tomorrow with a price inc. painting and fitting. Will also obtain the part number for everyone here result! Another question answered! Overall I had great service, staff were polite, interested and worked quickly. Pursuaded me to use them when service time comes around!