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CP, sounds like Agnews have rightly impressed, when I was shopping around, Agnews seemed to run a good operation, however when I started to talk money with the salesman, he started the "must talk to my boss" rubbish that most salesman go through. Put me off completley.
It was however excellent service you got when they checked the oil for you. I would however be VERY concerned that since the last time you checked your oil it needed 2 litres!
Mine used 3/4 litre in 5000miles, and was about 3/4 of the way down the dipstick. Whilst it probably is not a linear relationship between oil volume and level on dipstick, due to shape of the sump etc, 2 litres added must have meant the level was off the scale, so to speak.
I would doubt that you needed 2 litres, however full marks to them for checking and topping up and not charging. Its good to hear of some good Customer Service for a change. How far are you away from your first service, and any ideas how much it will cost? I saw on another thread that the 5 year Happiness deal has been introduced for the Diesels, however only to ones registered after 1st May. I'm going to be talking to my dealer on Monday to see if this is the case. Hope not!.
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