Ah man.....I am seriously lost for words.
Got a call today from Amethyst, went down to see my car. Imagine my surprise when checking the car out I find that the B pillar trim they were going to replace was still there. The dent was still in the door, the tailgate trim was still wonky and ill fitting and the boot trim (which supports the parcel shelf) was still gaping. So they have had the car for 1 month in Swindon and not a single thing has been done.
***.
Emails have gone out to Steve and Gary asking them for feedback.
Kept the CRV....and will do until I get answers.