Civinfo - View Single Post - Satisfaction British Built

FWH · 13th June 2007, 14:58

Kgbhoy,
Interesting discussion.

According to info on the web, the base (whatever that is) of the Civic was developed in Japan and the rest in 11 different countries (not specified which). Spreading the R&D over 12 sites can hardly make QA easier. Does Honda (and other mfgs) do this with other cars?

Some problems are clearly poor or marginal design imho.
E.g. fuel filler, HFT.
(I wonder where these particular parts were developed)

Others probably poor selection of sub-suppliers.
(E.g. shocks)

And some in-factory quality problems.
(Incorrect assembly)

With regard to "ground breaking technology" the question is if it is the first time for Honda to use the technology, not if it has been available on the market before. Honda would not be able to access other mfgs IP. Although sourcing from common supplier should help in this area, as sub-systems should be universal in some cases at least. But this gets back to actually talking to your suppliers.

An interesting survey would be:
a) month of purchase (eg Jan 06 or July 07)
b) number of issues (0-999999)

This would show if improvements are being made and if the worst basket cases were all early units. Obviously, the mfg qty for each month would be good to know to put perspective on things in such a survey.

13th June 2007, 14:58	#12 (permalink)
FWH Super Moderator Civinfo master Join Date: 3rd June 2007 Location: Sweden Posts: 6,469 Thanks: 20 Thanked 84 Times in 77 Posts iTrader: (0)	Kgbhoy, Interesting discussion. According to info on the web, the base (whatever that is) of the Civic was developed in Japan and the rest in 11 different countries (not specified which). Spreading the R&D over 12 sites can hardly make QA easier. Does Honda (and other mfgs) do this with other cars? Some problems are clearly poor or marginal design imho. E.g. fuel filler, HFT. (I wonder where these particular parts were developed) Others probably poor selection of sub-suppliers. (E.g. shocks) And some in-factory quality problems. (Incorrect assembly) With regard to "ground breaking technology" the question is if it is the first time for Honda to use the technology, not if it has been available on the market before. Honda would not be able to access other mfgs IP. Although sourcing from common supplier should help in this area, as sub-systems should be universal in some cases at least. But this gets back to actually talking to your suppliers. An interesting survey would be: a) month of purchase (eg Jan 06 or July 07) b) number of issues (0-999999) This would show if improvements are being made and if the worst basket cases were all early units. Obviously, the mfg qty for each month would be good to know to put perspective on things in such a survey.