I think you are right to ask the question AncientNerd, although I suspect there is a level of apathy on the matter. I previously suggested those with an issue send me a PM with the nature of the problem as I seemed to be the only one actively having dialogue with Honda CS on this, I received 4 replies (you were amongst the AC and I thank you for that) it seems the 4 of you who contacted me all complained of the level of background noise compared to the drivers voice, as if you were a long way from the microphone, I suspect fixing this situation will solve any hands free operatin issues also.
Is there a better way to actually correlate the information, there are a few of us with our own private crusade, if we can organise this better and as you say look to find out more specifics it will only help our cause rather than half a dozen of us bombarding Honda with the issue.
Perhaps we should have something similar to the insurance and previous car links.
1. Approx age of car, date collected.
2. Phone being used.
3. Network.
4. Brief description of
HFT issue.
5. Is it only the
HFT or the total hands free operation.
6. Does the problem get better or worse when travelling at speed.
7. Does the quality of road surface affect the quality of call.
8. How do you get round the problem.
Any thoughts? Any additions or omissions?