Quote:
Originally Posted by mitch
Unbelievably even though we agreed on the price and the correct price was in front of us on the invoice, the finance chap charged us £300 less. At the time we didn't realize this as surely any professional company wouldn't be so incompetent??
Well a week has gone by and we got a call from the salesman expressing his apologies and that we had been undercharged and would need to pay the extra £300. Of course we questioned this and needed to check with our bank that this was the case. Next day we got a call from the Dealer Principle to arrange collection for the car to sort out the scratches and also to ask why we were refusing to pay the extra £300 ?
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So the guy made a mistake, it's not unknown you know. Calling them incompetent for one small error is very OTT, have you NEVER made a mistake.
As an Managing Director yourself, don't you have some knowledge of money?? Did you check to make sure that the finance deal was right, I would have done.