Windscreen What do you reckon my chances are??

Trekker308 · 3rd September 2006, 12:41

A very annoying and strange event occurred this morning - I was chatting to a friend outside my place and we were walking round the Civ as he's quite taken with it. After one circuit we returned to the front of the car and Lo! and behold:- I've suddenly acquired a stress fracture in the windscreen on a sixteen day old car!!

What do you reckon my chances are of getting replacement/recompense out of the dealer??

3rd Honda · 3rd September 2006, 13:00

Thats a really annoying thing to happen - I can't see any reason why that shouldn't be done under warranty with no problem.

However, if you can't get it under warranty, I believe most insurances cover it with no excess and no variation to your NCD, but I'm not sure on this. Its a long time since I have had a windscreen replaced, but I'm pretty sure my insurance did it no problem them.

Bardley · 3rd September 2006, 13:06

Im not sure if the dealer would do it or not, but they should do.

As far as insurance, I was lead to beleive that a repair on a chip or whatever is free on insurance. A replacement will cost you your windscreen excess, which is usually about £60 I think

Bungle · 3rd September 2006, 13:08

You can repairable stone chips replace on insurance free with no 'claim' to mess up you bonus.

Most insures have an exess of at least £50 or £60 on windscreens, not sure if it affects no claims bonuses, though.

I would expect dealer to sort that out, it's obviously no caused by damage to screen, and would be a fault with fitting or something.

Pottsy · 3rd September 2006, 13:57

Is the factory floor at Swindon wonky?

Might explain why this happened, as well as my horribly mis-fitting door.

TTDegs · 3rd September 2006, 15:03

definately looks like stress not a stone or anything, so yes, in my book the dr (or more to the point Honda, via the dlr) should fix it FOC.

I'd loose the pink TShirt from the front seat first though

MC Hammer · 3rd September 2006, 15:10

Not seen one of those for years! I thought newer cars and tougher glass and didn't crack as easy as the old bangers I used to drive

If it's not had a stone chip then the dealer should get it replaced under warranty.

TTDegs · 3rd September 2006, 15:46

Gone the the days of DIY windscreen replacement (I remember doing one on my MarkII Escort years back - lots of fairy liquid and a long length of string...) these days, manufacturers use the windscreen to add to the structural integrity of the car (scary / strange as the may seem with a bit of glass!)

If the screen is not fitted quite right, it can easily lead to this sort of stress fracture.

Trekker308 · 4th September 2006, 01:47

Quote:

Originally Posted by TTDegs

I'd loose the pink TShirt from the front seat first though

Excuse me!! Are you referring to my Chili Red Craghoppers Microfleece - the height of sartorial elegance on the hilltops??

.................OK, it's probably not going to cut it at the Honda dealer is it??

TTDegs · 4th September 2006, 08:03

pikkumies · 4th September 2006, 08:12

Is that a stone chip on the left side of the picture? white spot on black background?

Trekker308 · 4th September 2006, 08:14

Nope! Apart from that crack the screen is 'clean'....

edudat · 4th September 2006, 08:23

I think they shall replace it because you can't see a stone impact causing the damage. I guess they will investigate the causes of the fracture but don't loose time and take it to the dealer quick.

Ancient Nerd · 4th September 2006, 12:07

Quote:

Originally Posted by pikkumies

Is that a stone chip on the left side of the picture? white spot on black background?

I think that's the handbrake

The Doctor · 4th September 2006, 12:34

I had a crack like that on my Focus. However, mine was definitely caused by a very obvious stone chip in the corner, and the crack got bigger every day. Had to get the screen replaced (obviously non-repairable) & paid insurance excess, etc. I can't think what could cause that sort of crack if not a stone except for extremes of heat/cold or some sort of flexing of the frame. Unless you have very large cats round your way jumping onto the windscreen (which is exactly what happened to my sloping potting shed window, resulting in a large crack).

allan40alt · 4th September 2006, 12:42

There does appear to be a very tiny white chip to the right hand side of the crack, right next to the side pillar. It's very minute, but enough to start the crack.

Jazz · 4th September 2006, 13:35

Quote:

Originally Posted by allan40alt

There does appear to be a very tiny white chip to the right hand side of the crack, right next to the side pillar. It's very minute, but enough to start the crack.

Correct me if I am wrong, i thought that it would take alot longer than 16days ( * presumbly there was a crack on the first day and also taking other factors into account ) to get into that state ( not pretty ) .

I had a cracked windscreen due to stone chip ( looked like a star shape from the inside ), it took a couple of months till it got bad enough to change it. I was driving a kenari at that time, so being stingy (didn't want to pay extra ), me and my dad bought the glass from the perodua and went somewhere else to get it fix.

allan40alt · 4th September 2006, 13:42

...not necessarily. I had a stone chip for a week with only a 2cm crack but before my eyes it just shot across to 30cm. Probably caused by cornering and the stress caused it to shoot across.

Jazz · 4th September 2006, 13:51

Hi allan, thanks for that

trekker - sorry about the cracked windscreen... and good luck at the dealers.

Trekker308 · 4th September 2006, 15:01

Well, wonders will never cease!

After a initial very polite, firm-but-negative reaction from the dealer despite my protestation that the crack appeared whilst stationary, on my return home I had been contacted by Honda who are arranging for a replacement screen to be fitted!

My faith has gone some way to being restored, so it's Watch this space!

3rd September 2006, 12:41	#1 (permalink)
Trekker308 ..with Superchips please! Triangular Exhaust Join Date: 29th July 2006 Location: Ringwood Posts: 337 Thanks: 0 Thanked 1 Time in 1 Post iTrader: (0)	What do you reckon my chances are?? A very annoying and strange event occurred this morning - I was chatting to a friend outside my place and we were walking round the Civ as he's quite taken with it. After one circuit we returned to the front of the car and Lo! and behold:- I've suddenly acquired a stress fracture in the windscreen on a sixteen day old car!! What do you reckon my chances are of getting replacement/recompense out of the dealer??

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This thread is about: What do you reckon my chances are??, it's in Bugs, faults and irritations at the Honda Civic forum Civinfo; A very annoying and strange event occurred this morning - I was chatting to a friend outside my place and we were walking round the ...

3rd September 2006, 13:00	#2 (permalink)
3rd Honda Triangular Exhaust Join Date: 24th July 2006 Location: Tewkesbury Posts: 372 Thanks: 0 Thanked 4 Times in 4 Posts iTrader: (0)	Thats a really annoying thing to happen - I can't see any reason why that shouldn't be done under warranty with no problem. However, if you can't get it under warranty, I believe most insurances cover it with no excess and no variation to your NCD, but I'm not sure on this. Its a long time since I have had a windscreen replaced, but I'm pretty sure my insurance did it no problem them.

3rd September 2006, 13:06	#3 (permalink)
Bardley Supporter Wheelnut Join Date: 18th August 2006 Location: Bristol Posts: 77 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Im not sure if the dealer would do it or not, but they should do. As far as insurance, I was lead to beleive that a repair on a chip or whatever is free on insurance. A replacement will cost you your windscreen excess, which is usually about £60 I think

3rd September 2006, 13:08	#4 (permalink)
Bungle Rocketship door handle Join Date: 3rd July 2006 Location: SE London/Kent Posts: 1,217 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	You can repairable stone chips replace on insurance free with no 'claim' to mess up you bonus. Most insures have an exess of at least £50 or £60 on windscreens, not sure if it affects no claims bonuses, though. I would expect dealer to sort that out, it's obviously no caused by damage to screen, and would be a fault with fitting or something.

3rd September 2006, 13:57	#5 (permalink)
Pottsy Administrator Civinfo master Join Date: 10th April 2006 Location: Leics Posts: 5,098 Thanks: 18 Thanked 112 Times in 64 Posts iTrader: (0)	Is the factory floor at Swindon wonky? Might explain why this happened, as well as my horribly mis-fitting door.

3rd September 2006, 15:03	#6 (permalink)
TTDegs Super Moderator Civinfo master Join Date: 4th August 2006 Location: Cardiff Posts: 5,638 Thanks: 0 Thanked 1 Time in 1 Post iTrader: (0)	definately looks like stress not a stone or anything, so yes, in my book the dr (or more to the point Honda, via the dlr) should fix it FOC. I'd loose the pink TShirt from the front seat first though

3rd September 2006, 15:10	#7 (permalink)
MC Hammer Kids use a lot of space Magic Rear Seat Join Date: 16th June 2006 Location: UK Posts: 610 Thanks: 0 Thanked 1 Time in 1 Post iTrader: (0)	Not seen one of those for years! I thought newer cars and tougher glass and didn't crack as easy as the old bangers I used to drive If it's not had a stone chip then the dealer should get it replaced under warranty.

3rd September 2006, 15:46	#8 (permalink)
TTDegs Super Moderator Civinfo master Join Date: 4th August 2006 Location: Cardiff Posts: 5,638 Thanks: 0 Thanked 1 Time in 1 Post iTrader: (0)	Gone the the days of DIY windscreen replacement (I remember doing one on my MarkII Escort years back - lots of fairy liquid and a long length of string...) these days, manufacturers use the windscreen to add to the structural integrity of the car (scary / strange as the may seem with a bit of glass!) If the screen is not fitted quite right, it can easily lead to this sort of stress fracture.

4th September 2006, 08:03	#10 (permalink)
TTDegs Super Moderator Civinfo master Join Date: 4th August 2006 Location: Cardiff Posts: 5,638 Thanks: 0 Thanked 1 Time in 1 Post iTrader: (0)

4th September 2006, 08:12	#11 (permalink)
pikkumies Triangular Exhaust Join Date: 14th May 2006 Location: Jyväskylä, Finland Posts: 282 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Is that a stone chip on the left side of the picture? white spot on black background?

4th September 2006, 08:14	#12 (permalink)
Trekker308 ..with Superchips please! Triangular Exhaust Join Date: 29th July 2006 Location: Ringwood Posts: 337 Thanks: 0 Thanked 1 Time in 1 Post iTrader: (0)	Nope! Apart from that crack the screen is 'clean'....

4th September 2006, 08:23	#13 (permalink)
edudat Valve Cap Join Date: 13th July 2006 Location: Asturias-Spain Posts: 32 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	I think they shall replace it because you can't see a stone impact causing the damage. I guess they will investigate the causes of the fracture but don't loose time and take it to the dealer quick.

4th September 2006, 12:34	#15 (permalink)
The Doctor Locking Wheelnut Join Date: 31st August 2006 Location: Southampton Posts: 102 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	I had a crack like that on my Focus. However, mine was definitely caused by a very obvious stone chip in the corner, and the crack got bigger every day. Had to get the screen replaced (obviously non-repairable) & paid insurance excess, etc. I can't think what could cause that sort of crack if not a stone except for extremes of heat/cold or some sort of flexing of the frame. Unless you have very large cats round your way jumping onto the windscreen (which is exactly what happened to my sloping potting shed window, resulting in a large crack).

4th September 2006, 12:42	#16 (permalink)
allan40alt Supporter Civinfo guru Join Date: 6th August 2006 Location: Rugby, Warwickshire. Posts: 2,248 Thanks: 12 Thanked 33 Times in 31 Posts iTrader: (0)	There does appear to be a very tiny white chip to the right hand side of the crack, right next to the side pillar. It's very minute, but enough to start the crack.

4th September 2006, 13:42	#18 (permalink)
allan40alt Supporter Civinfo guru Join Date: 6th August 2006 Location: Rugby, Warwickshire. Posts: 2,248 Thanks: 12 Thanked 33 Times in 31 Posts iTrader: (0)	...not necessarily. I had a stone chip for a week with only a 2cm crack but before my eyes it just shot across to 30cm. Probably caused by cornering and the stress caused it to shoot across.

4th September 2006, 13:51	#19 (permalink)
Jazz Supporter Triangular Exhaust Join Date: 26th July 2006 Location: Magic Roundabout Posts: 273 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Hi allan, thanks for that trekker - sorry about the cracked windscreen... and good luck at the dealers.

4th September 2006, 15:01	#20 (permalink)
Trekker308 ..with Superchips please! Triangular Exhaust Join Date: 29th July 2006 Location: Ringwood Posts: 337 Thanks: 0 Thanked 1 Time in 1 Post iTrader: (0)	Well, wonders will never cease! After a initial very polite, firm-but-negative reaction from the dealer despite my protestation that the crack appeared whilst stationary, on my return home I had been contacted by Honda who are arranging for a replacement screen to be fitted! My faith has gone some way to being restored, so it's Watch this space!