Engine Another dead/faulty civic...

[pcr]

My first post to say that I am delighted with my EX.

This thread however, stikes a cautionary note with me since VSA is a safety feature which influenced my choice of this car. To hear that a faulty VSA system can cause a car to swerve is alarming, since you do not know it is faulty until it happens. It sounds like the self-test is not foolproof and the system is not dynamically tested, possibly it is not working at all, a cautious may never know.

My expectation would be that it should not be possible for VSA to do anything other than make the car go in the direction in which it is being steered, from the description of this problem this may not be the case.

Regards, pcr.

[TTDegs]

Originally Posted by elfa7

Before the Civic, I had a Golf GT TDI with the DSG 'box. Excellent box, with imperceptible changes. I wish I could buy the

Civic with it.

not wanting to stray too far off topic, but heck yes!

Really wanted an auto box on the Civc, but unlike Audi / VW where the DSG actually increased performance, I couldn't live with the extra 2 seconds 0-60 that i-shift adds
Launch control was a nice trick too

but back to niggles and faults

[jayt43]

Agreed TT. Read a thread on the 4car forum where many users were saying the new Civic was riddled with faults, had atrocious build quality and that British workers couldn't put a car together for toffees (they conveniently forget to mention how well the previous model did in Fleet News and JD Power surveys).

Whatever marque, early adopters always run the risk of having teething problems with their new cars. But, even with the niggly faults people have experienced here, by and large the ownership experience has, for most people, has been a positive one.

Of course, the rear-shock and HFT problems have put a downer on things for EX owners, although those not opting for that model are probably blissfully unaware of all the fuss!

All told, I'd rather be problem solving new faults at Honda with the Civic, than at Land Rover (the Disco is not exactly a shining example of reliability), Citroen, Peugeot or Fiat (the Grande Punto is already proving quite troublesome with steering rack/power steering/door opening problems:

http://www.fiatforum.com/punto-grand...ailed-mot.html )

So yes, maybe some Friday afternoon cars here and there, but probably far greater reliability and quality already with the Civic than some manufacturers achieve during the lifetime of production for certain models (Peugeot 206 anyone?)

[steve_1103]

Originally Posted by basegreen

....had this from my brother's colleague. It came via email. She's havnig probs signing up.

I have been looking at all the pages on your Honda Civic web-site and am wondering if I am the only Very Unhappy Honda Civic Owner.

Hence I tried to log in and air my views. I have set up a profile - but my MSN account was not activated - so I am wondering if I have lost my login details.

Can you please send me some new ones so I can share my Honda Experiences.

Briefly I purchased a new honda civic in May of this year. The second time I drove it I experienced serious defects with the Honda VSA system. The symptoms were that the VSA system would engage at between 25-35 miles per hour when taking right hand bends. The car would swerve to the left and the steering wheel would judder, the brakes would be automatically applied and I felt that I did not have full control of the car. There have been several occasions when I felt the car could have a collision with another unsuspecting road user, either beside me or behind me - due entirely to the VSA issue.

I gave the Honda garage several opportunities to solve the problem but to no avail. I have even been able to demonstrate the problem to the Honda Garage's senior engineer, he too was able to replicate the same issue himself during normal driving conditions.

I regected the car as unfit to drive on the public road on 9th June. It's now 22nd August and I am STILL waiting for a new replacement vehicle or at least a firm confirmation that I will receive a replacement car. The dealer is not responding to any of my recorded delivery letters and I am waiting for Honda's reputation as the leader in customer service to come into action.

I first notified Honda UK Customer Care on 9th June to the problems with the car. Honda UK (not the garage) finally agreed nearly a month ago to cut out the dealer and supply me with a new car via a different dealer. I have requested this in writting - but am still waiting.

I have received no letters of appology or compensation for the money I have spent on this new car. I have spent hours chasing dealers, sending letters some recorded delivery, taking time off work, paying for insurance I did not need, the frustration of not being able to get a response from the dealer is ridiculous. I rather wish I had kept my money in the bank and received the interest from it.

So far there has been a total abscence of Honda Customer care.
In May I bought a shiny expensive new Honda Civic - but where is it - not on my drive.

This really will be the last Honda I purchase.

Gill.

Reject the car,give the dealer a timescale to fix the problem, if no avail take the matter up with a solicitor, they HAVE to be able to repair the vehicle if not they are invalidating the warranty, and you will be entitled to a replacement.

[basegreen]

Sounds good, doesn't it? Doing those things - the reality is much different when dealing with it