Windows: Rear Window Delamination

emmaloula · 25th March 2008, 11:29

I had my car hand washed whilst I was shopping on Saturday and when I returned I noticed a mark on the rear window straight away (to the lower part of the window).

It looks like the top film has been scratched and is now coming away. I thought the window was glass but it can't be as I now have what looks like the remains of a piece of stubborn sellotape on my window.

Has anyone else had this? Will the warrantee cover this repair? I'm quite upset but like to get some advice on here before I go to the dealers.

emmaloula · 25th March 2008, 13:25

An isolated problem!! Could this be a first?!

Seriously though, any advice from anyone on if they think this might be covered under warranty or if they know of anyone else who's had this problem?

TTDegs · 25th March 2008, 16:53

sounds like a defect - the window should be able to withstand car washes (shudder) let alone a hand wash

any pics?

emmaloula · 25th March 2008, 17:10

Thanks for the reply TTDegs!!

I haven't taken any photos yet as the car is covered in salt again but I'll try and get some soon. The only thing I can liken it to is sellotape. Initially I tried to rub it off but it looked like it was making it worse so I haven't gone any further with it so not really sure what's going on!

Am avoiding going to the dealers at the moment as I'm still scared from all my previous visits (plus every time it goes in for something it comes out with something else).

Was kind of hoping someone else had experienced this and that there was a fix that I could apply at little cost but it would appear not (which is good for everyone else!).

Woette · 25th March 2008, 17:44

could it have been some protective stuff they put on it? And its now starting to detoriate because of the wash?

civicfan · 25th March 2008, 19:13

Quote:

Originally Posted by emmaloula

I had my car hand washed whilst I was shopping on Saturday and when I returned I noticed a mark on the rear window straight away (to the lower part of the window).

It looks like the top film has been scratched and is now coming away. I thought the window was glass but it can't be as I now have what looks like the remains of a piece of stubborn sellotape on my window.

Has anyone else had this? Will the warrantee cover this repair? I'm quite upset but like to get some advice on here before I go to the dealers.

Can you put in a picture or two?

Dimplyred · 25th March 2008, 19:16

Take it back to the dealers, despite your fears.

That's what your warranty is for, if you dabble with it too much any warranty claim might be void.

cylon2007 · 25th March 2008, 19:22

Quote:

Originally Posted by Dimplyred

Take it back to the dealers, despite your fears.

That's what your warranty is for, if you dabble with it too much any warranty claim might be void.

Jack The Lad. · 25th March 2008, 19:23

It's the Applied exterior coating on the clear plastic that is peeling off.
Honda say it is applied to the lower section to solve condensation etc and more speedy removal of rain.

P.S. If the cleaning guy has scratched it by using a dirty sponge,-- You don't know anything about, when you take it to the dealership,as you always wash your car by hand taking extreme care.

emmaloula · 26th March 2008, 08:01

Quote:

Originally Posted by Jack The Lad.

It's the Applied exterior coating on the clear plastic that is peeling off.
Honda say it is applied to the lower section to solve condensation etc and more speedy removal of rain.

P.S. If the cleaning guy has scratched it by using a dirty sponge,-- You don't know anything about, when you take it to the dealership,as you always wash your car by hand taking extreme care.

I've tried to take a few photographs but as it's glass with the reflection of the sky and things they don't come out well at all!

I saw the cloths the guys used and I cannot see how this has happened as he didn't have anything abrasive (I only ever have my cars washed by hand).

Do you think I'll be able to claim this under warranty? If not I'm guessing it'll be expensive.

robbo51 · 26th March 2008, 08:05

Warranty claim..
This should not happen

emmaloula · 26th March 2008, 08:21

I've always been really careful with the back window as I read a long time ago someone on here having an issue with the black part of the window (turns out it's sprayed on) so when scraping ice and things I'm always ultra careful so I'm completely lost for words at how this has happened. Especially since it seems to have happened whilst being washed with a sponge!

Thanks for all of your replies. Looks like I'm going to have to go to my dealers.

25th March 2008, 11:29	#1 (permalink)
emmaloula Locking Wheelnut Join Date: 19th November 2006 Location: South Posts: 128 Thanks: 0 Thanked 1 Time in 1 Post	Rear Window Delamination I had my car hand washed whilst I was shopping on Saturday and when I returned I noticed a mark on the rear window straight away (to the lower part of the window). It looks like the top film has been scratched and is now coming away. I thought the window was glass but it can't be as I now have what looks like the remains of a piece of stubborn sellotape on my window. Has anyone else had this? Will the warrantee cover this repair? I'm quite upset but like to get some advice on here before I go to the dealers.

25th March 2008, 19:23	#9 (permalink)
Jack The Lad. Supporter Rocketship door handle Join Date: 28th August 2007 Location: ENGLAND Posts: 1,395 Thanks: 0 Thanked 8 Times in 8 Posts	It's the Applied exterior coating on the clear plastic that is peeling off. Honda say it is applied to the lower section to solve condensation etc and more speedy removal of rain. P.S. If the cleaning guy has scratched it by using a dirty sponge,-- You don't know anything about, when you take it to the dealership,as you always wash your car by hand taking extreme care. Last edited by Jack The Lad.; 25th March 2008 at 19:28.

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This thread is about: Rear Window Delamination, it's in Bugs, faults and irritations at the Honda Civic forum Civinfo; I had my car hand washed whilst I was shopping on Saturday and when I returned I noticed a mark on the rear window straight ...

25th March 2008, 13:25	#2 (permalink)
emmaloula Locking Wheelnut Join Date: 19th November 2006 Location: South Posts: 128 Thanks: 0 Thanked 1 Time in 1 Post	An isolated problem!! Could this be a first?! Seriously though, any advice from anyone on if they think this might be covered under warranty or if they know of anyone else who's had this problem?

25th March 2008, 16:53	#3 (permalink)
TTDegs Super Moderator Civinfo master Join Date: 4th August 2006 Location: Cardiff Posts: 5,638 Thanks: 0 Thanked 0 Times in 0 Posts	sounds like a defect - the window should be able to withstand car washes (shudder) let alone a hand wash any pics?

25th March 2008, 17:10	#4 (permalink)
emmaloula Locking Wheelnut Join Date: 19th November 2006 Location: South Posts: 128 Thanks: 0 Thanked 1 Time in 1 Post	Thanks for the reply TTDegs!! I haven't taken any photos yet as the car is covered in salt again but I'll try and get some soon. The only thing I can liken it to is sellotape. Initially I tried to rub it off but it looked like it was making it worse so I haven't gone any further with it so not really sure what's going on! Am avoiding going to the dealers at the moment as I'm still scared from all my previous visits (plus every time it goes in for something it comes out with something else). Was kind of hoping someone else had experienced this and that there was a fix that I could apply at little cost but it would appear not (which is good for everyone else!).

25th March 2008, 17:44	#5 (permalink)
Woette Triangular Exhaust Join Date: 7th October 2007 Location: Leuven, Belgium Posts: 261 Thanks: 1 Thanked 0 Times in 0 Posts	could it have been some protective stuff they put on it? And its now starting to detoriate because of the wash?

25th March 2008, 19:16	#7 (permalink)
Dimplyred Type R GT 09570 Civinfo guru Join Date: 24th August 2007 Location: Staffordshire Posts: 3,040 Thanks: 16 Thanked 27 Times in 27 Posts	Take it back to the dealers, despite your fears. That's what your warranty is for, if you dabble with it too much any warranty claim might be void.

26th March 2008, 08:05	#11 (permalink)
robbo51 Type S GT Civinfo guru Join Date: 1st July 2007 Location: Bingley, W.Yorks Posts: 2,632 Thanks: 25 Thanked 11 Times in 10 Posts	Warranty claim.. This should not happen

26th March 2008, 08:21	#12 (permalink)
emmaloula Locking Wheelnut Join Date: 19th November 2006 Location: South Posts: 128 Thanks: 0 Thanked 1 Time in 1 Post	I've always been really careful with the back window as I read a long time ago someone on here having an issue with the black part of the window (turns out it's sprayed on) so when scraping ice and things I'm always ultra careful so I'm completely lost for words at how this has happened. Especially since it seems to have happened whilst being washed with a sponge! Thanks for all of your replies. Looks like I'm going to have to go to my dealers.