Electrics Check your alarm system - Page 19

boring.com · 10th September 2008, 10:54

Quote:

Originally Posted by Rich 11

BBC WATCHDOG CONTACT DETAILS............... www.bbc.co.uk/consumer/tv_and_radio/watchdog/contact_index.shtml

Dear Gents & Ladies.

I have just had the misfortune of leaving my cars alarm system to be seen to.

Generally, the dealer was trying to help - I guess the service manager or whatever his title is, is a complete *EDIT by DR*. He actually said 'we haven't time to look at it now' in quite an abrupt manner - plus the fact he never looked me in the eye when he was talking to me demonstrates how high 'customer satisfaction' is on their list of prioroties.

I have left the car with them, I have politely asked them to check the alarm system & I will request a full demo of the alarm working (& I want to hear the alarm!!) when I pick the car up. Surely, i'm not asking for a pint of blood nor am I asking they donate one of their livers for a good cause.

If you kind people have any other suggestions; please throw them my way.

Also, I will be changing dealers. I'm in Leeds. If anyone on the forums can reccommend a dealer to me in or around Leeds - thank you.

*EDIT BY DR* - Please do not try to work around the swear filter. Forum Rules, point 1.

boring.com · 10th September 2008, 13:31

Confirmed - I have a faulty alarm. New part on order. This after being told it was 'normal'!!

Next thing on the list is the gear crunch .......

Shoulin · 11th September 2008, 10:09

Hi boring.com,

My alarm was faulty, just like yours. I took it down to the dealer straight away, without even booking it in.

I advised them that my insurance was void if the alarm wasnt working.

I also advised them that they had missold me the car. As the brochure cleary states, that the car comes with an alarm. And mine didnt have one. (the manager replyed "well it does ,but it doesnt work"). I replyed, well thats just as good as not having one!!!!!

I advised that if the car was not fixed today, then they will have to provide a courtsey car for the duration, and they would have to secure the car.
If the car was stolen whist in their hands then, obviously i would be claiming on their insurance.

The Manager agreed, and took the car straight in. I printed some off the other compliants about the alarm of this website, for ammo.

The manager was very good and called Honda. Honda advised that it was a software fault, and the alarm system needed to be reset.

The Dealer, took the battrey out. removed the alarm cables, and left it unplugged for 20 mins, then hey presto, it all worked.

That was about 2 weeks ago. It works like a charm now no problem, and I check it every day. I did have to wait in the dealer for 5 hours, but it was worth it in the end. The manager was excellent, and very understanding.

cnicolini · 11th September 2008, 16:23

Quote:

Originally Posted by boring.com

Dear Gents & Ladies.

I have just had the misfortune of leaving my cars alarm system to be seen to.

Generally, the dealer was trying to help - I guess the service manager or whatever his title is, is a complete *EDIT by DR*. He actually said 'we haven't time to look at it now' in quite an abrupt manner - plus the fact he never looked me in the eye when he was talking to me demonstrates how high 'customer satisfaction' is on their list of prioroties.

I have left the car with them, I have politely asked them to check the alarm system & I will request a full demo of the alarm working (& I want to hear the alarm!!) when I pick the car up. Surely, i'm not asking for a pint of blood nor am I asking they donate one of their livers for a good cause.

If you kind people have any other suggestions; please throw them my way.

Also, I will be changing dealers. I'm in Leeds. If anyone on the forums can reccommend a dealer to me in or around Leeds - thank you.

*EDIT BY DR* - Please do not try to work around the swear filter. Forum Rules, point 1.

GO TO ANOTHER DEALER! I had a load of bull and hassle you would nt believe from the Enfield (Allan Day) dealer, they never called me back on a number of occasions, they lied and refused to add parts to the car which were missing from PDI. They only call you then they want your money, like booking your car in for a service! I'm going else where now where the service is much better!

Rich 11 · 17th September 2008, 17:23

I have had a reply from BBC Watchdog saying that I am one of a number of people to raise this issue and they are looking into the problem and will be back in touch

WeHaveLiftOff · 20th September 2008, 21:31

Hi,
I was just reading through this and it worried me into checking my alarm.
Picked up my '58 CTR today - asked the dealer about the alarm issue (I read it here last night) and was told they were not aware of any issues.
Anyway, he forgot to prove it worked for me (and I forgot to remind him to be fair).

I just checked it this minute and it works. Also, it seems to be a siren rather than the horn (as some have reported).

Has anybody else had the issue on a '58 plate?

Given what I have read checking the alarm may become part of the weekly maintenance checks I intend to perform!

Rich 11 · 20th September 2008, 23:10

Interesting.........................maybe they sorted it out now ??? time will tell

Sider · 21st September 2008, 08:19

We collected our Civic on 1st March, after seeing this thread we checked the alarm and hey presto no noise!

Quote:

Originally Posted by boring.com

I have just had the misfortune of leaving my cars alarm system to be seen to.
Also, I will be changing dealers. I'm in Leeds. If anyone on the forums can reccommend a dealer to me in or around Leeds - thank you.

Hi Boring.com, who do you use, sounds like we have had the same kind of "service" from Stratstone at Horsforth

HappyMan · 27th September 2008, 15:42

My wife has just told me that our alarm is very effective

She took the car today to go to a wedding. She parked the car under a conker tree ( whatever the true name is I have no idea) and seeing that it was a catholic wedding there was a mass during the service. A conker fell onto the car and set the car alarm off. And it true women style the car keys were in the bottom of her bag and it took ages for her to find them. The car alarm was loud, played different tunes and everyone heard it

Wheelchair · 27th September 2008, 15:45

I bet she was popular!

HappyMan · 27th September 2008, 15:49

well at least we know the alarm works fine

And so do all the people in the church!

Wheelchair · 27th September 2008, 15:51

I wondered what that ringing was I heard earlier!

NickG · 28th September 2008, 16:09

Which models of Civic have an alarm? Do you have to have explicitly ordered it as an option? (not that it really matters now that I've crashed mine, but I'm just intested to know in case I ever get it back!).

Wheelchair · 28th September 2008, 16:10

They all do, but the top models ES and EX get a Cat 1 perimeter alarm.

Clive242 · 3rd October 2008, 14:15

Arrrrrgh!!!!
Just tried my weekly alarm check - blooming thing not working again!

Time for visit number 6.

tomo2001 · 3rd October 2008, 14:53

Got my car July and checked alarm following joining this site - it worked!!

Just tested it again now - it doesn't work!!

Lights flash but no siren, car booked in for next Fri 10th. Dealer said its not a known fault and there is no bulletin for it.

Rich 11 · 3rd October 2008, 15:46

Cheers Tomo !!!! you have just prompted me to check mine gain , and guess what ??? NO SIREN !!!!!!!!!

ITS JUST WORTH NOTING THAT THOSE OF US THAT HAVE HAD ALARM FAULTS AND HAD THEM "FIXED" RECENTLY SHOULD CHECK ITS STILL WORKING.
AS TOMO POINTED OUT I WAS PROMPTED BY HIS POST TO CHECK MINE AGAIN.SAME FAULT AS BEFORE !!!!

PLEASE CHECK YOURS AGAIN

x Dr Vodka x · 3rd October 2008, 22:44

checked mine again and is ok ...

... wish i had £10 from each faulty alarm since i started this thread .... i would be rich !!!! Honda, shame on you

Rich 11 · 3rd October 2008, 22:45

Well thats good news Lee.............Come on you Saints lol

Rich 11 · 6th October 2008, 11:34

Update..................
Dealer says " We are baffled !!" They have put a call into HUK and are awaiting a reply. Their diagnostics are saying that there seems to have been a break in power ( Disconected battery ?? ) If you disconect the battery aparaently the whole sytem needs re-setting ??
So its working after a master reset and I,m waiting for a cure

View Poll Results: Check your alarm, does it work ?
Yes, it hurt my ears thanks !	215	71.91%
No, Honda have done it again !	84	28.09%
Voters: 299. You may not vote on this poll \| Withdraw Vote

3rd October 2008, 15:46	#377 (permalink)
Rich 11 TYPE R GT (R-15016) Join Date: 11th May 2008 Location: Kingston upon Hull (Red & White side), East Posts: 2,226 Thanks: 17 Thanked 45 Times in 45 Posts iTrader: (0)	Cheers Tomo !!!! you have just prompted me to check mine gain , and guess what ??? NO SIREN !!!!!!!!! ITS JUST WORTH NOTING THAT THOSE OF US THAT HAVE HAD ALARM FAULTS AND HAD THEM "FIXED" RECENTLY SHOULD CHECK ITS STILL WORKING. AS TOMO POINTED OUT I WAS PROMPTED BY HIS POST TO CHECK MINE AGAIN.SAME FAULT AS BEFORE !!!! PLEASE CHECK YOURS AGAIN Last edited by Rich 11; 3rd October 2008 at 15:53.

3rd October 2008, 22:44	#378 (permalink)
x Dr Vodka x Wigan Warriors Thread starter Car: 2008 CTR, Red Join Date: 12th May 2008 Location: Sunny Wigan Posts: 1,034 Thanks: 0 Thanked 34 Times in 30 Posts iTrader: (1)	checked mine again and is ok ...... wish i had £10 from each faulty alarm since i started this thread .... i would be rich !!!! Honda, shame on you

LinkBacks (?) LinkBack to this Thread: http://www.civinfo.com/forum/bugs-faults-irritations/15283-check-your-alarm-system.html
Posted By	For	Type	Date
Civic Type-R Owners Forum • View topic - FN2 Alarm Test	This thread	Refback	30th June 2010 23:27

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10th September 2008, 13:31	#362 (permalink)
boring.com Join Date: 29th August 2008 Location: Leeds Posts: 203 Thanks: 3 Thanked 1 Time in 1 Post iTrader: (0)	Confirmed - I have a faulty alarm. New part on order. This after being told it was 'normal'!! Next thing on the list is the gear crunch .......

11th September 2008, 10:09	#363 (permalink)
Shoulin Join Date: 15th June 2008 Location: Swansea - Wales Posts: 159 Thanks: 35 Thanked 8 Times in 8 Posts iTrader: (0)	Hi boring.com, My alarm was faulty, just like yours. I took it down to the dealer straight away, without even booking it in. I advised them that my insurance was void if the alarm wasnt working. I also advised them that they had missold me the car. As the brochure cleary states, that the car comes with an alarm. And mine didnt have one. (the manager replyed "well it does ,but it doesnt work"). I replyed, well thats just as good as not having one!!!!! I advised that if the car was not fixed today, then they will have to provide a courtsey car for the duration, and they would have to secure the car. If the car was stolen whist in their hands then, obviously i would be claiming on their insurance. The Manager agreed, and took the car straight in. I printed some off the other compliants about the alarm of this website, for ammo. The manager was very good and called Honda. Honda advised that it was a software fault, and the alarm system needed to be reset. The Dealer, took the battrey out. removed the alarm cables, and left it unplugged for 20 mins, then hey presto, it all worked. That was about 2 weeks ago. It works like a charm now no problem, and I check it every day. I did have to wait in the dealer for 5 hours, but it was worth it in the end. The manager was excellent, and very understanding.

17th September 2008, 17:23	#365 (permalink)
Rich 11 TYPE R GT (R-15016) Join Date: 11th May 2008 Location: Kingston upon Hull (Red & White side), East Posts: 2,226 Thanks: 17 Thanked 45 Times in 45 Posts iTrader: (0)	I have had a reply from BBC Watchdog saying that I am one of a number of people to raise this issue and they are looking into the problem and will be back in touch

20th September 2008, 21:31	#366 (permalink)
WeHaveLiftOff Supporter Join Date: 20th September 2008 Location: England Posts: 854 Thanks: 67 Thanked 47 Times in 43 Posts iTrader: (0)	Hi, I was just reading through this and it worried me into checking my alarm. Picked up my '58 CTR today - asked the dealer about the alarm issue (I read it here last night) and was told they were not aware of any issues. Anyway, he forgot to prove it worked for me (and I forgot to remind him to be fair). I just checked it this minute and it works. Also, it seems to be a siren rather than the horn (as some have reported). Has anybody else had the issue on a '58 plate? Given what I have read checking the alarm may become part of the weekly maintenance checks I intend to perform!

20th September 2008, 23:10	#367 (permalink)
Rich 11 TYPE R GT (R-15016) Join Date: 11th May 2008 Location: Kingston upon Hull (Red & White side), East Posts: 2,226 Thanks: 17 Thanked 45 Times in 45 Posts iTrader: (0)	Interesting.........................maybe they sorted it out now ??? time will tell

27th September 2008, 15:42	#369 (permalink)
HappyMan Super Moderator Car: 1.8 EX NHB 2007 Join Date: 16th August 2007 Location: Poland Posts: 10,234 Thanks: 182 Thanked 372 Times in 360 Posts iTrader: (0)	My wife has just told me that our alarm is very effective She took the car today to go to a wedding. She parked the car under a conker tree ( whatever the true name is I have no idea) and seeing that it was a catholic wedding there was a mass during the service. A conker fell onto the car and set the car alarm off. And it true women style the car keys were in the bottom of her bag and it took ages for her to find them. The car alarm was loud, played different tunes and everyone heard it

27th September 2008, 15:45	#370 (permalink)
Wheelchair Goodbye all, have fun! Join Date: 10th August 2007 Location: UK Posts: 10,257 Thanks: 77 Thanked 402 Times in 387 Posts iTrader: (0)	I bet she was popular!

27th September 2008, 15:49	#371 (permalink)
HappyMan Super Moderator Car: 1.8 EX NHB 2007 Join Date: 16th August 2007 Location: Poland Posts: 10,234 Thanks: 182 Thanked 372 Times in 360 Posts iTrader: (0)	well at least we know the alarm works fine And so do all the people in the church!

27th September 2008, 15:51	#372 (permalink)
Wheelchair Goodbye all, have fun! Join Date: 10th August 2007 Location: UK Posts: 10,257 Thanks: 77 Thanked 402 Times in 387 Posts iTrader: (0)	I wondered what that ringing was I heard earlier!

28th September 2008, 16:09	#373 (permalink)
NickG Join Date: 8th January 2007 Posts: 64 Thanks: 0 Thanked 3 Times in 1 Post iTrader: (0)	Which models of Civic have an alarm? Do you have to have explicitly ordered it as an option? (not that it really matters now that I've crashed mine, but I'm just intested to know in case I ever get it back!).

28th September 2008, 16:10	#374 (permalink)
Wheelchair Goodbye all, have fun! Join Date: 10th August 2007 Location: UK Posts: 10,257 Thanks: 77 Thanked 402 Times in 387 Posts iTrader: (0)	They all do, but the top models ES and EX get a Cat 1 perimeter alarm.

3rd October 2008, 14:15	#375 (permalink)
Clive242 Supporter Car: 2008MY 1.8ES, Galaxy Grey Join Date: 29th October 2007 Location: Lost in 1983 Posts: 136 Thanks: 16 Thanked 3 Times in 3 Posts iTrader: (0)	Arrrrrgh!!!! Just tried my weekly alarm check - blooming thing not working again! Time for visit number 6.

3rd October 2008, 14:53	#376 (permalink)
tomo2001 Join Date: 25th May 2008 Location: UK Posts: 284 Thanks: 1 Thanked 13 Times in 13 Posts iTrader: (0)	Got my car July and checked alarm following joining this site - it worked!! Just tested it again now - it doesn't work!! Lights flash but no siren, car booked in for next Fri 10th. Dealer said its not a known fault and there is no bulletin for it.

3rd October 2008, 22:45	#379 (permalink)
Rich 11 TYPE R GT (R-15016) Join Date: 11th May 2008 Location: Kingston upon Hull (Red & White side), East Posts: 2,226 Thanks: 17 Thanked 45 Times in 45 Posts iTrader: (0)	Well thats good news Lee.............Come on you Saints lol

6th October 2008, 11:34	#380 (permalink)
Rich 11 TYPE R GT (R-15016) Join Date: 11th May 2008 Location: Kingston upon Hull (Red & White side), East Posts: 2,226 Thanks: 17 Thanked 45 Times in 45 Posts iTrader: (0)	Update.................. Dealer says " We are baffled !!" They have put a call into HUK and are awaiting a reply. Their diagnostics are saying that there seems to have been a break in power ( Disconected battery ?? ) If you disconect the battery aparaently the whole sytem needs re-setting ?? So its working after a master reset and I,m waiting for a cure