Other Water Leak Inside - A-Pillar

brawnr · 9th July 2008, 19:36

A few days ago I noticed a water stain on the roof fabric, just where the top of the a-pillar (passenger side) ends and the roof begins.

Well, today I got back to the car after work and found this area soaking wet (been raining all day). I went straight to Honda while it was wet to point it out. They had never come across this before and will phone HUK tomorrow. They suspect that the water is coming from the top of the windscreen.

My only slight concern is that I put a small (50p size) piece of sponge in that area to stop a squeak. Maybe this is connected, but anyway there is no way that water should be INSIDE the car is there? This is also the same area that the dealer looked at to fix a rattle. I've just removed the sponge to remove the evidence just in case

.

Has anyone else had this problem??

angie4m · 9th July 2008, 19:44

Nope never had this problem as they usually have drainage holes incase this happens.

I wouldn't be surprised if the sponge has caused this cause its stopping the water from running away. Still you shouldn't expect things like that to happen.

I hope they sort it, but God knows what they will do about the lining

brawnr · 9th July 2008, 19:46

I managed to get rid of the previous water stain using carpet cleaner. But the idea of them removing the roof lining fills me with dread!!

Al Stirling · 9th July 2008, 20:33

I've only noticed water running down the windscreen next to the pillar to the right of me when sitting in the drivers seat... The water appeared about half way down the windscreen and ran down the screen to the dash. But I haven't seen it since. Weird..!!

No other leaks discovered so far...

brawnr · 9th July 2008, 21:08

Well, since removing the sponge the wet patch has started to dry out...despite it still raining (is it really July).

I think you are right angie4m, there must be a gutter or something that the sponge came into contact with.

I'll have to own up to Honda tomorrow

, rather that than let them mess about with the roof lining.

angie4m · 9th July 2008, 21:35

Well hopefully this is all it was and it will sort itself out. Only reason I said thats what I thought it was is due to the fact all modern cars have a gutter to let the water run away and you usually find it dripping down from under the car

Kremmen · 10th July 2008, 06:57

Quote:

They had never come across this before and will phone HUK tomorrow.

If I read this correctly.........

This makes me laugh, you have a problem that clearly needs sorting. Why phone 'daddy' ?

Investigate and sort it and replace any damaged parts.

Then report the issue to Honda.

Pottsy · 10th July 2008, 09:52

The issue of water coming in via the A pillar / windscreen is well known.

The dealer is issued with TSBs and "Hints and Tips", which they are meant to read (but clearly haven't). Furthermore, this leak can cause water to go into the multiplugs that connect the door loom to the dash harness, causing corrosion and ultimately the good old flat battery problem.

pcr · 10th July 2008, 11:09

Pottsy, please tell, do you know where the water gets in ?.

Pottsy · 10th July 2008, 12:01

"From the front screen area - paying particular attention to the panel joint sealant quality in the top corner of the A pillar to windscreen area".

brawnr · 10th July 2008, 12:12

So it sounds like I need to get it check out regardless of the sponge?

Still waiting for a call from the dealers...

pcr · 10th July 2008, 12:14

Definitely get it checked. My guess would be that the sponge was doing what sponges do, soak up the water, which is now going somewhere else.

Pottsy · 10th July 2008, 13:05

Quote:

Originally Posted by brawnr

So it sounds like I need to get it check out regardless of the sponge?

Still waiting for a call from the dealers...

Yep!

A good dealer will have it sorted very quickly. Looks like you need to find one though...

brawnr · 10th July 2008, 15:56

I gave up waiting and phoned the dealer in the end.

Having spoken to 'Honda Technical' they now want to take a photograph of the area. Is something to do with claiming on the warrenty? I dont know what they want to photograph as the water has now dried out!

They said it will need a new windscreen (i.e. resealing). Sounds about right.

When I asked if anyone else had reported this problem they said 'one or two'.

brawnr · 26th July 2008, 18:46

Well, I got my windscreen resealed and today is the first chance I've had to check the car (been away a week and it was raining when I picked it up).

There were a whole load of issues and I'm not happy at all!

- The black strip on the drivers side is dented slightly and not fitted correctly above the drivers door.
- There are paint chips down the driver side a-pillar (looks as though they have prized the black strips off with a screwdriver or something).
- Inside, the dashboard was a complete mess, and I now have fine scratches down the a-pillar covers. The windscreen was not cleaned inside or out - glue and such all over it.

I'm going to go back in on Monday and complain. I think I'm going to ask for the dealership manager as I'm getting sick of the quality of workmanship from this dealer.

I dont know how best appoach this...any ideas people?

NEEMSTAR · 26th July 2008, 18:51

Quote:

Originally Posted by brawnr

I dont know how best appoach this...any ideas people?

Firm but polite normally works

Show them how dissapointed you are with the workmanship and make sure you imediately ask to talk to someone who can make decisions in the dealership and don't leave till you get a decision. That normally rattles them.

Jack The Lad. · 26th July 2008, 18:54

With other cars, where I have not been happy with the workmanship, I have phoned the Dealership Manager, who sometimes was the Owner of the business and made an appointment to go through the issues.

brawnr · 26th July 2008, 19:18

Quote:

Originally Posted by Jack The Lad.

With other cars, where I have not been happy with the workmanship, I have phoned the Dealership Manager, who sometimes was the Owner of the business and made an appointment to go through the issues.

Yes, that might be a good idea.

robbo51 · 26th July 2008, 19:47

This is very annoying and totaly out of order!!
Take it back immediately.
I would first take pictures of your damage/mess and threaten to send them to HUK
Hopefully you wont have to...
Good luck

brawnr · 26th July 2008, 20:03

Quote:

Originally Posted by robbo51

This is very annoying and totaly out of order!!

Yep!

I'm actually seriously considering selling the car at just 12 months of ownership. Totally sick of visiting the dealer, sick of Honda, and getting sick of the car. The whole 'new car' experience was wrecked from day one.

9th July 2008, 19:36	#1 (permalink)
brawnr Locking Wheelnut Join Date: 20th August 2007 Posts: 156 Thanks: 2 Thanked 1 Time in 1 Post iTrader: (0)	Water Leak Inside - A-Pillar A few days ago I noticed a water stain on the roof fabric, just where the top of the a-pillar (passenger side) ends and the roof begins. Well, today I got back to the car after work and found this area soaking wet (been raining all day). I went straight to Honda while it was wet to point it out. They had never come across this before and will phone HUK tomorrow. They suspect that the water is coming from the top of the windscreen. My only slight concern is that I put a small (50p size) piece of sponge in that area to stop a squeak. Maybe this is connected, but anyway there is no way that water should be INSIDE the car is there? This is also the same area that the dealer looked at to fix a rattle. I've just removed the sponge to remove the evidence just in case . Has anyone else had this problem??

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This thread is about: Water Leak Inside - A-Pillar, it's in Bugs, faults and irritations at the Honda Civic forum Civinfo; A few days ago I noticed a water stain on the roof fabric, just where the top of the a-pillar (passenger side) ends and the ...

9th July 2008, 19:44	#2 (permalink)
angie4m Moved on Civinfo guru Join Date: 28th September 2007 Location: Edinburgh Posts: 2,749 Thanks: 17 Thanked 31 Times in 31 Posts iTrader: (0)	Nope never had this problem as they usually have drainage holes incase this happens. I wouldn't be surprised if the sponge has caused this cause its stopping the water from running away. Still you shouldn't expect things like that to happen. I hope they sort it, but God knows what they will do about the lining

9th July 2008, 19:46	#3 (permalink)
brawnr Locking Wheelnut Join Date: 20th August 2007 Posts: 156 Thanks: 2 Thanked 1 Time in 1 Post iTrader: (0)	I managed to get rid of the previous water stain using carpet cleaner. But the idea of them removing the roof lining fills me with dread!!

9th July 2008, 20:33	#4 (permalink)
Al Stirling Supporter Locking Wheelnut Join Date: 23rd August 2007 Location: Ayrshire, Scotland Posts: 115 Thanks: 1 Thanked 0 Times in 0 Posts iTrader: (0)	I've only noticed water running down the windscreen next to the pillar to the right of me when sitting in the drivers seat... The water appeared about half way down the windscreen and ran down the screen to the dash. But I haven't seen it since. Weird..!! No other leaks discovered so far...

9th July 2008, 21:08	#5 (permalink)
brawnr Locking Wheelnut Join Date: 20th August 2007 Posts: 156 Thanks: 2 Thanked 1 Time in 1 Post iTrader: (0)	Well, since removing the sponge the wet patch has started to dry out...despite it still raining (is it really July). I think you are right angie4m, there must be a gutter or something that the sponge came into contact with. I'll have to own up to Honda tomorrow , rather that than let them mess about with the roof lining.

9th July 2008, 21:35	#6 (permalink)
angie4m Moved on Civinfo guru Join Date: 28th September 2007 Location: Edinburgh Posts: 2,749 Thanks: 17 Thanked 31 Times in 31 Posts iTrader: (0)	Well hopefully this is all it was and it will sort itself out. Only reason I said thats what I thought it was is due to the fact all modern cars have a gutter to let the water run away and you usually find it dripping down from under the car

10th July 2008, 09:52	#8 (permalink)
Pottsy Administrator Civinfo master Join Date: 10th April 2006 Location: Leics Posts: 5,098 Thanks: 18 Thanked 112 Times in 64 Posts iTrader: (0)	The issue of water coming in via the A pillar / windscreen is well known. The dealer is issued with TSBs and "Hints and Tips", which they are meant to read (but clearly haven't). Furthermore, this leak can cause water to go into the multiplugs that connect the door loom to the dash harness, causing corrosion and ultimately the good old flat battery problem.

10th July 2008, 11:09	#9 (permalink)
pcr Magic Rear Seat Join Date: 5th September 2006 Location: Shropshire Posts: 848 Thanks: 0 Thanked 1 Time in 1 Post iTrader: (0)	Pottsy, please tell, do you know where the water gets in ?.

10th July 2008, 12:01	#10 (permalink)
Pottsy Administrator Civinfo master Join Date: 10th April 2006 Location: Leics Posts: 5,098 Thanks: 18 Thanked 112 Times in 64 Posts iTrader: (0)	"From the front screen area - paying particular attention to the panel joint sealant quality in the top corner of the A pillar to windscreen area".

10th July 2008, 12:12	#11 (permalink)
brawnr Locking Wheelnut Join Date: 20th August 2007 Posts: 156 Thanks: 2 Thanked 1 Time in 1 Post iTrader: (0)	So it sounds like I need to get it check out regardless of the sponge? Still waiting for a call from the dealers...

10th July 2008, 12:14	#12 (permalink)
pcr Magic Rear Seat Join Date: 5th September 2006 Location: Shropshire Posts: 848 Thanks: 0 Thanked 1 Time in 1 Post iTrader: (0)	Definitely get it checked. My guess would be that the sponge was doing what sponges do, soak up the water, which is now going somewhere else.

10th July 2008, 15:56	#14 (permalink)
brawnr Locking Wheelnut Join Date: 20th August 2007 Posts: 156 Thanks: 2 Thanked 1 Time in 1 Post iTrader: (0)	I gave up waiting and phoned the dealer in the end. Having spoken to 'Honda Technical' they now want to take a photograph of the area. Is something to do with claiming on the warrenty? I dont know what they want to photograph as the water has now dried out! They said it will need a new windscreen (i.e. resealing). Sounds about right. When I asked if anyone else had reported this problem they said 'one or two'.

26th July 2008, 18:46	#15 (permalink)
brawnr Locking Wheelnut Join Date: 20th August 2007 Posts: 156 Thanks: 2 Thanked 1 Time in 1 Post iTrader: (0)	Well, I got my windscreen resealed and today is the first chance I've had to check the car (been away a week and it was raining when I picked it up). There were a whole load of issues and I'm not happy at all! - The black strip on the drivers side is dented slightly and not fitted correctly above the drivers door. - There are paint chips down the driver side a-pillar (looks as though they have prized the black strips off with a screwdriver or something). - Inside, the dashboard was a complete mess, and I now have fine scratches down the a-pillar covers. The windscreen was not cleaned inside or out - glue and such all over it. I'm going to go back in on Monday and complain. I think I'm going to ask for the dealership manager as I'm getting sick of the quality of workmanship from this dealer. I dont know how best appoach this...any ideas people?

26th July 2008, 18:54	#17 (permalink)
Jack The Lad. Supporter Rocketship door handle Join Date: 28th August 2007 Location: ENGLAND Posts: 1,618 Thanks: 1 Thanked 16 Times in 16 Posts iTrader: (0)	With other cars, where I have not been happy with the workmanship, I have phoned the Dealership Manager, who sometimes was the Owner of the business and made an appointment to go through the issues.

26th July 2008, 19:47	#19 (permalink)
robbo51 Diesel of course Civinfo guru Join Date: 1st July 2007 Location: Bingley, W.Yorks Posts: 3,138 Thanks: 49 Thanked 42 Times in 39 Posts iTrader: (0)	This is very annoying and totaly out of order!! Take it back immediately. I would first take pictures of your damage/mess and threaten to send them to HUK Hopefully you wont have to... Good luck