Dealers Do you love your dealer?

Topcat · 17th December 2007, 20:14

As much as I moan about my car I do love my dealership and am so grateful for all the hard work an effort they have put in to my car trying to get it right for me I have spent a small fortune on Xmas goodies for them!

So what did you get your dealership for Xmas

HappyMan · 17th December 2007, 20:31

We are getting them a few bottles of wine. My dealer here in poland was top notch and the service I received was second to none. They were friendly, the sales manager even invited my wife to his friends on the polish equivilent of Friends Reunited, that's how well we got on with them.

They answered all my questions, all my stupid queries about the car and still happily welcomed me on the day of pick up with a big smile and a lot of hard work to get the car ready for me for the time I specified.

For polish standards this is fantastic.

darks0l · 17th December 2007, 20:36

Over here in holland in the place called Holland we have an excelent dealer. They are very helpfull and i good made a good deal.

Don't know about the sevices but the delivered the car parfect.

czechplastik · 18th December 2007, 04:07

My dealer is nothing special but they are pretty helpful and have always dealt with concerns quickly. I don't know them well enough (thankfully) to buy them gifts!

okehciv · 18th December 2007, 06:34

One year free entry to a charm school

Kremmen · 18th December 2007, 06:39

Since picking up the jam jar in March I've had no reason to go back.

I think TC has used my slots anyway

robbo51 · 18th December 2007, 07:22

My dealer?
Fair to crap with some redeeming features.
Not had to go back for a while.
Watch this space!

bucketp · 18th December 2007, 09:16

Going in tomorrow for the first time since I bought the car, never had a problem with them and they did send me a christmas card.

Homer Simpson · 18th December 2007, 11:29

I can honestly say that my dealer is fantastic

The buying experience was great and the aftercare so far is probably the best I have ever had with any car I have owned!

Dalboy · 18th December 2007, 11:47

A friend of mine bought a second hand VW and had three cals in first month to check if everything was ok.
I bought a brand new civic and have had no calls from dealer and no calls from Honda CS
perhaps they don't care

alastair b · 19th December 2007, 13:38

Dealer I bought my car from was bought over by another Honda dealer,need to wait and see how that works out,not had any dealings with them as yet,previous dealer was very good.

Bog · 19th December 2007, 14:00

Tried 3 so far - all crap!

Bought a Ford Feista for the wife at the same time I bought the Civic and my local Ford dealer is brilliant - lot's of follow up calls, excellent service and give the impression they care. Honda have alot to learn!

Dimplyred · 19th December 2007, 16:55

My dealer is very good. However they've had enough money from me in the past few months so nowt for Xmas from me!!

Munro · 19th December 2007, 17:39

No complaints about my dealer. They always seem busy in the sales dept, which is a good sign.

Hopefully I won't need to see much of them ! (just an annual service)

ADENGUNNER · 19th December 2007, 17:54

I with old Dimpley on this one! Bah Humbug

Dimplyred · 19th December 2007, 19:54

Quote:

Originally Posted by ADENGUNNER

I with old Dimpley on this one! Bah Humbug

OLD????

jazzman · 19th December 2007, 20:25

I am very fortunate that I have a choice of 2 dealers for my area and they are both fantastic, talk about spoiled for choice. Regarding Xmas presents we have this arrangement, I give them money and they give me a car.

ADENGUNNER · 20th December 2007, 12:23

ooops, sorry I meant young, sophisticated, suarve, good looking Dimpley!

lol

andrewuk · 20th December 2007, 14:47

I got some free mats, 2 follow-up phonecalls from the dealer and 1 from Honda and a bottle of champagne from my dealer when I took delivery so I sent them a nice card

Having said that I did give them 17k worth of business so they bloody well should give me champagne

R-2 · 21st December 2007, 10:55

Really like my dealer - not overly generous but very helpful. Can't do enough for you.
Usually have someone helping and someone rushing off to get you a cup of coffee. Great customer service

17th December 2007, 20:14	#1 (permalink)
Topcat Supporter Civinfo guru Join Date: 11th May 2006 Location: Middlesex Posts: 2,759 Thanks: 0 Thanked 9 Times in 9 Posts iTrader: (0)	Do you love your dealer? As much as I moan about my car I do love my dealership and am so grateful for all the hard work an effort they have put in to my car trying to get it right for me I have spent a small fortune on Xmas goodies for them! So what did you get your dealership for Xmas

19th December 2007, 13:38	#11 (permalink)
alastair b Supporter Magic Rear Seat Join Date: 3rd December 2006 Location: Renfrewshire Posts: 588 Thanks: 4 Thanked 5 Times in 5 Posts iTrader: (0)	Dealers Dealer I bought my car from was bought over by another Honda dealer,need to wait and see how that works out,not had any dealings with them as yet,previous dealer was very good.

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This thread is about: Do you love your dealer?, it's in Buying, Dealers and Servicing at the Honda Civic forum Civinfo; As much as I moan about my car I do love my dealership and am so grateful for all the hard work an effort they ...

17th December 2007, 20:31	#2 (permalink)
HappyMan Super Moderator Civinfo guru Join Date: 16th August 2007 Location: Poland Posts: 3,006 Thanks: 25 Thanked 71 Times in 65 Posts iTrader: (0)	We are getting them a few bottles of wine. My dealer here in poland was top notch and the service I received was second to none. They were friendly, the sales manager even invited my wife to his friends on the polish equivilent of Friends Reunited, that's how well we got on with them. They answered all my questions, all my stupid queries about the car and still happily welcomed me on the day of pick up with a big smile and a lot of hard work to get the car ready for me for the time I specified. For polish standards this is fantastic.

17th December 2007, 20:36	#3 (permalink)
darks0l Supporter Wheelnut Join Date: 3rd November 2007 Location: Arnhem Posts: 84 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Over here in holland in the place called Holland we have an excelent dealer. They are very helpfull and i good made a good deal. Don't know about the sevices but the delivered the car parfect.

18th December 2007, 04:07	#4 (permalink)
czechplastik King of the rodeo Civinfo guru Join Date: 24th October 2006 Location: Belfast Posts: 4,672 Thanks: 0 Thanked 1 Time in 1 Post iTrader: (0)	My dealer is nothing special but they are pretty helpful and have always dealt with concerns quickly. I don't know them well enough (thankfully) to buy them gifts!

18th December 2007, 06:34	#5 (permalink)
okehciv Supporter Magic Rear Seat Join Date: 21st January 2007 Location: shaw gtr manchester Posts: 977 Thanks: 6 Thanked 5 Times in 5 Posts iTrader: (0)	One year free entry to a charm school

18th December 2007, 06:39	#6 (permalink)
Kremmen Krem de la Krem Civinfo guru Join Date: 7th January 2007 Location: West London Posts: 2,847 Thanks: 13 Thanked 19 Times in 19 Posts iTrader: (0)	Since picking up the jam jar in March I've had no reason to go back. I think TC has used my slots anyway

18th December 2007, 07:22	#7 (permalink)
robbo51 It wasn’t me! Civinfo guru Join Date: 1st July 2007 Location: Bingley, W.Yorks Posts: 3,429 Thanks: 57 Thanked 54 Times in 51 Posts iTrader: (0)	My dealer? Fair to crap with some redeeming features. Not had to go back for a while. Watch this space!

18th December 2007, 09:16	#8 (permalink)
bucketp Exiled Englishman Triangular Exhaust Join Date: 23rd October 2007 Location: Peebles, Scottish Borders Posts: 389 Thanks: 0 Thanked 2 Times in 2 Posts iTrader: (0)	Going in tomorrow for the first time since I bought the car, never had a problem with them and they did send me a christmas card.

18th December 2007, 11:29	#9 (permalink)
Homer Simpson Wheelnut Join Date: 11th November 2007 Location: England Posts: 91 Thanks: 0 Thanked 1 Time in 1 Post iTrader: (0)	I can honestly say that my dealer is fantastic The buying experience was great and the aftercare so far is probably the best I have ever had with any car I have owned!

18th December 2007, 11:47	#10 (permalink)
Dalboy Supporter Triangular Exhaust Join Date: 21st January 2007 Location: Worcestershire Posts: 369 Thanks: 1 Thanked 1 Time in 1 Post iTrader: (0)	A friend of mine bought a second hand VW and had three cals in first month to check if everything was ok. I bought a brand new civic and have had no calls from dealer and no calls from Honda CS perhaps they don't care

19th December 2007, 14:00	#12 (permalink)
Bog Supporter Magic Rear Seat Join Date: 5th October 2006 Location: Romford, Essex Posts: 900 Thanks: 0 Thanked 3 Times in 3 Posts iTrader: (0)	Tried 3 so far - all crap! Bought a Ford Feista for the wife at the same time I bought the Civic and my local Ford dealer is brilliant - lot's of follow up calls, excellent service and give the impression they care. Honda have alot to learn!

19th December 2007, 16:55	#13 (permalink)
Dimplyred Super Moderator Civinfo guru Join Date: 24th August 2007 Location: Staffordshire Posts: 4,732 Thanks: 19 Thanked 132 Times in 131 Posts iTrader: (0)	My dealer is very good. However they've had enough money from me in the past few months so nowt for Xmas from me!!

19th December 2007, 17:39	#14 (permalink)
Munro Supporter Rocketship door handle Join Date: 10th August 2007 Location: Scotland Posts: 1,109 Thanks: 25 Thanked 18 Times in 14 Posts iTrader: (0)	No complaints about my dealer. They always seem busy in the sales dept, which is a good sign. Hopefully I won't need to see much of them ! (just an annual service)

19th December 2007, 17:54	#15 (permalink)
ADENGUNNER Supporter Locking Wheelnut Join Date: 28th November 2007 Location: Somerset Posts: 110 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	I with old Dimpley on this one! Bah Humbug

19th December 2007, 20:25	#17 (permalink)
jazzman Supporter Magic Rear Seat Join Date: 19th March 2007 Location: EASTBOURNE Posts: 779 Thanks: 1 Thanked 15 Times in 15 Posts iTrader: (0)	I am very fortunate that I have a choice of 2 dealers for my area and they are both fantastic, talk about spoiled for choice. Regarding Xmas presents we have this arrangement, I give them money and they give me a car.

20th December 2007, 12:23	#18 (permalink)
ADENGUNNER Supporter Locking Wheelnut Join Date: 28th November 2007 Location: Somerset Posts: 110 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	ooops, sorry I meant young, sophisticated, suarve, good looking Dimpley! lol

20th December 2007, 14:47	#19 (permalink)
andrewuk Locking Wheelnut Join Date: 27th January 2007 Location: Middlesex Posts: 130 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	I got some free mats, 2 follow-up phonecalls from the dealer and 1 from Honda and a bottle of champagne from my dealer when I took delivery so I sent them a nice card Having said that I did give them 17k worth of business so they bloody well should give me champagne

21st December 2007, 10:55	#20 (permalink)
R-2 R-10581 Magic Rear Seat Join Date: 1st October 2007 Location: Worcestershire Posts: 679 Thanks: 22 Thanked 16 Times in 15 Posts iTrader: (0)	Really like my dealer - not overly generous but very helpful. Can't do enough for you. Usually have someone helping and someone rushing off to get you a cup of coffee. Great customer service