Servicing Car only serviced once at 24,000miles :(

iamholam · 12th April 2008, 04:23

Hi there

I have put down a deposit on a 06 plate NHB EX 2.2 diesel and have noticed that it has only 1 stamp in the service book at around 24,000 miles.

Can't remember the name of the honda dealer that it was serviced at but if that is the case does this mean that the warranty has been invalidated due to lack of servicing?

Does the civic work on a variable servicing schedule (is there a countdown timer in the trip computer?)

It is currently at 28,000 miles, should this be serviced asap?

Only paid a deposit for it so far so any help much appreciated.

FWH · 12th April 2008, 07:09

Wiki gives good info on servicing.
Maintenance Schedule - Civinfo Wiki

Are you buying from a Honda dealer?

There is no on-board service indicator or countdown.

It should have been serviced at 12 500, the next one being at 25 000 (or every 12 months, which ever comes first).

It appears that the 12 500 service was missed (or undocumented).

The first and second service are also different.

So another question is WHICH service was carried out at 24 000 miles - the 12,5k one or the 25k one?

If the 25k service was done at around 24k and you are now on 28k then another service now will do no differance.

What I have done in the past is check with the dealer where the car has been claimed to have been serviced to see what they have in their system. This is because it is just about as easy to forge a stamp as it is to forget to put one in.

The car MIGHT have been serviced ok, but it is not in the book.
If you cannot get written proof of this you should be careful.

Formally, the warranty is invalidated if the car is not serviced according to schedule.

Also missing the first service (oil change) is not advisable.

civicfan · 12th April 2008, 07:29

If indeed it wasn't serviced before this mileage I would not take it. There is a chance, however, that the service was performed but not documented - in any case, you should be able to check that with the Honda central database - as long as you know the VIN number. Any dealer should be able to do this.

FWH · 12th April 2008, 07:35

Quote:

Originally Posted by civicfan

If indeed it wasn't serviced before this mileage I would not take it.

Agreed. Personally I would walk.

iamholam · 12th April 2008, 09:50

I'll need to phone around and see about this service then. Phoned my local Honda dealer and they cannot do not have a central database which they can check so will phone the dealer (which is not a Honda) dealer about the car. It does say on the ad that it has the remainder of the warranty on this so that it the service was missing surely this would be false advertising and I should be able to get my deposit back?

argh!!

para999 · 31st July 2008, 16:24

Walk away! Even if a service has been done can you be sure which one it was, especially if it was a non-honda garage. With an incomplete service history the future value of the car will be poor and there are always more cars out there to buy. If the dealer said the car had a full service history and it hasn't he is in breech of contract and your deposit has to be returned. Good luck and happy hunting.

Holdcroft_Honda · 31st July 2008, 16:38

Chances are that the car was serviced and the book never stamped.

You wouldn't believe the amount of people who have their cars serviced, but don't bring their books with them. We usually tell them to pop in when they are next passing, but some never do.

If I were you I'd contact the dealer that supplied the car, as that was where the first service was probably carried out. As far as I'm aware there isn't a national database for service history.

Gaz.

iamholam · 31st July 2008, 16:56

Just want to point out the last time I posted here was over 3 months ago!

I have since had 3 months of incredibly happy 48mpg motoring in 2.2 CTDi EX.

12th April 2008, 04:23	#1 (permalink)
iamholam Locking Wheelnut Join Date: 9th April 2008 Location: Livingston Posts: 195 Thanks: 1 Thanked 0 Times in 0 Posts	Car only serviced once at 24,000miles :( Hi there I have put down a deposit on a 06 plate NHB EX 2.2 diesel and have noticed that it has only 1 stamp in the service book at around 24,000 miles. Can't remember the name of the honda dealer that it was serviced at but if that is the case does this mean that the warranty has been invalidated due to lack of servicing? Does the civic work on a variable servicing schedule (is there a countdown timer in the trip computer?) It is currently at 28,000 miles, should this be serviced asap? Only paid a deposit for it so far so any help much appreciated.

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This thread is about: Car only serviced once at 24,000miles :(, it's in Buying, Dealers and Servicing at the Honda Civic forum Civinfo; Hi there I have put down a deposit on a 06 plate NHB EX 2.2 diesel and have noticed that it has only 1 stamp ...

12th April 2008, 07:09	#2 (permalink)
FWH Super Moderator Civinfo master Join Date: 3rd June 2007 Location: Sweden Posts: 5,237 Thanks: 7 Thanked 44 Times in 39 Posts	Wiki gives good info on servicing. Maintenance Schedule - Civinfo Wiki Are you buying from a Honda dealer? There is no on-board service indicator or countdown. It should have been serviced at 12 500, the next one being at 25 000 (or every 12 months, which ever comes first). It appears that the 12 500 service was missed (or undocumented). The first and second service are also different. So another question is WHICH service was carried out at 24 000 miles - the 12,5k one or the 25k one? If the 25k service was done at around 24k and you are now on 28k then another service now will do no differance. What I have done in the past is check with the dealer where the car has been claimed to have been serviced to see what they have in their system. This is because it is just about as easy to forge a stamp as it is to forget to put one in. The car MIGHT have been serviced ok, but it is not in the book. If you cannot get written proof of this you should be careful. Formally, the warranty is invalidated if the car is not serviced according to schedule. Also missing the first service (oil change) is not advisable.

12th April 2008, 07:29	#3 (permalink)
civicfan Supporter Magic Rear Seat Join Date: 13th September 2007 Posts: 754 Thanks: 1 Thanked 1 Time in 1 Post	If indeed it wasn't serviced before this mileage I would not take it. There is a chance, however, that the service was performed but not documented - in any case, you should be able to check that with the Honda central database - as long as you know the VIN number. Any dealer should be able to do this.

12th April 2008, 09:50	#5 (permalink)
iamholam Locking Wheelnut Join Date: 9th April 2008 Location: Livingston Posts: 195 Thanks: 1 Thanked 0 Times in 0 Posts	I'll need to phone around and see about this service then. Phoned my local Honda dealer and they cannot do not have a central database which they can check so will phone the dealer (which is not a Honda) dealer about the car. It does say on the ad that it has the remainder of the warranty on this so that it the service was missing surely this would be false advertising and I should be able to get my deposit back? argh!!

31st July 2008, 16:24	#6 (permalink)
para999 Valve Cap Join Date: 31st July 2008 Location: Newcastle upon Tyne, UK Posts: 32 Thanks: 0 Thanked 0 Times in 0 Posts	Walk away! Even if a service has been done can you be sure which one it was, especially if it was a non-honda garage. With an incomplete service history the future value of the car will be poor and there are always more cars out there to buy. If the dealer said the car had a full service history and it hasn't he is in breech of contract and your deposit has to be returned. Good luck and happy hunting.

31st July 2008, 16:38	#7 (permalink)
Holdcroft_Honda Holdcroft Honda Triangular Exhaust Join Date: 12th March 2007 Posts: 361 Thanks: 1 Thanked 4 Times in 4 Posts	Chances are that the car was serviced and the book never stamped. You wouldn't believe the amount of people who have their cars serviced, but don't bring their books with them. We usually tell them to pop in when they are next passing, but some never do. If I were you I'd contact the dealer that supplied the car, as that was where the first service was probably carried out. As far as I'm aware there isn't a national database for service history. Gaz.

31st July 2008, 16:56	#8 (permalink)
iamholam Locking Wheelnut Join Date: 9th April 2008 Location: Livingston Posts: 195 Thanks: 1 Thanked 0 Times in 0 Posts	Just want to point out the last time I posted here was over 3 months ago! I have since had 3 months of incredibly happy 48mpg motoring in 2.2 CTDi EX.