Servicing Trident Honda Ottershaw

4540flossy · 13th May 2008, 17:00

Slightly grumpy today after having put the car in for it's 25000 mile service at Trident Honda Ottershaw...

The service has made a really noticeable difference to the performance and smoothness of the engine and I've had the handbrake modification - don't like it now as it has a really short and notchy action whereas it was longer and smoother before (sounds like I'm on the wrong forum there for a moment

). The clonking suspension needs a new damper, which they've sent away for and I've got the front brake pads changed. Quite surprised to find that my new-ish Goodyear GSD3s (?) which i put on a few months ago only have 5mm tread left but the backs have 6mm tread on and they came with the car (Michelin Pilots)... The service manager failed to spot the corrosion on the alloys mistaking my complaint/claim for kerbing so it'll have to go back again for that.

The reason for aforementioned grumpiness is £460 seems a lot for a service and brake pads and although they cleaned the carpets (not the boot) and washed it, they didn't clean the interior plastics at all to the extent that there were cobwebs on the dash and accross the rear screen? Am I being picky, but when I had my godawful Scenic, at least the dealer gave the car a proper valet and even returned the drivers' seat to the same position...

In summary - meh.... Probably better (and cheaper) dealers out there

Oh yes, I was the youngest person by about 30 years in the line dropping my car off for service this morning (and I'm nearly 40); don't need approving nods over my choice of car from men old enough to be my dad...

mugen2 · 13th May 2008, 17:54

£460 seems a lot of money for a service. when i had my first service, they washed and cleaned the carpets too, but like you said, not that dash... my car is due in for its 2nd service in august..not looking forward to that...hope its not gonna cost that much...cos i cant afford that much!!

dorsetlad · 13th May 2008, 18:05

blimey that is dear.... i thought £179 for the old Pug 407 was a lot ... what is the normal cost of a first service ?

4540flossy · 13th May 2008, 18:13

The first service was pretty reasonable I think but this was the 25,000 or second service...

Still expensive though

Kremmen · 14th May 2008, 07:25

I also used Ottershaw, but mine was for the first service and the cost was average.

Before I left I asked the price of the 2nd service and they said £199 (which I have posted in the wiki) so the additional must be all the additional work like pads ?

£460 must have been a gobsmacker though and I hope they phoned and asked permission to carry out the additional work.

Makes the HH deal sound even more attractive.

13th May 2008, 17:00	#1 (permalink)
4540flossy Supporter Valve Cap Join Date: 16th November 2006 Location: Ash Vale Posts: 44 Thanks: 0 Thanked 0 Times in 0 Posts	Trident Honda Ottershaw Slightly grumpy today after having put the car in for it's 25000 mile service at Trident Honda Ottershaw... The service has made a really noticeable difference to the performance and smoothness of the engine and I've had the handbrake modification - don't like it now as it has a really short and notchy action whereas it was longer and smoother before (sounds like I'm on the wrong forum there for a moment). The clonking suspension needs a new damper, which they've sent away for and I've got the front brake pads changed. Quite surprised to find that my new-ish Goodyear GSD3s (?) which i put on a few months ago only have 5mm tread left but the backs have 6mm tread on and they came with the car (Michelin Pilots)... The service manager failed to spot the corrosion on the alloys mistaking my complaint/claim for kerbing so it'll have to go back again for that. The reason for aforementioned grumpiness is £460 seems a lot for a service and brake pads and although they cleaned the carpets (not the boot) and washed it, they didn't clean the interior plastics at all to the extent that there were cobwebs on the dash and accross the rear screen? Am I being picky, but when I had my godawful Scenic, at least the dealer gave the car a proper valet and even returned the drivers' seat to the same position... In summary - meh.... Probably better (and cheaper) dealers out there Oh yes, I was the youngest person by about 30 years in the line dropping my car off for service this morning (and I'm nearly 40); don't need approving nods over my choice of car from men old enough to be my dad...

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This thread is about: Trident Honda Ottershaw, it's in Buying, Dealers and Servicing at the Honda Civic forum Civinfo; Slightly grumpy today after having put the car in for it's 25000 mile service at Trident Honda Ottershaw... The service has made a really noticeable ...

13th May 2008, 17:54	#2 (permalink)
mugen2 Valve Cap Join Date: 13th October 2006 Location: Edinburgh Posts: 32 Thanks: 0 Thanked 0 Times in 0 Posts	£460 seems a lot of money for a service. when i had my first service, they washed and cleaned the carpets too, but like you said, not that dash... my car is due in for its 2nd service in august..not looking forward to that...hope its not gonna cost that much...cos i cant afford that much!!

13th May 2008, 18:05	#3 (permalink)
dorsetlad Supporter Wheelnut Join Date: 27th September 2007 Location: Bournemouth UK Posts: 62 Thanks: 1 Thanked 0 Times in 0 Posts	blimey that is dear.... i thought £179 for the old Pug 407 was a lot ... what is the normal cost of a first service ?

13th May 2008, 18:13	#4 (permalink)
4540flossy Supporter Valve Cap Join Date: 16th November 2006 Location: Ash Vale Posts: 44 Thanks: 0 Thanked 0 Times in 0 Posts	The first service was pretty reasonable I think but this was the 25,000 or second service... Still expensive though

14th May 2008, 07:25	#5 (permalink)
Kremmen Krem de la Krem Civinfo guru Join Date: 7th January 2007 Location: West London Posts: 2,577 Thanks: 7 Thanked 11 Times in 11 Posts	I also used Ottershaw, but mine was for the first service and the cost was average. Before I left I asked the price of the 2nd service and they said £199 (which I have posted in the wiki) so the additional must be all the additional work like pads ? £460 must have been a gobsmacker though and I hope they phoned and asked permission to carry out the additional work. Makes the HH deal sound even more attractive.