Dealers Naming good dealers

[pengin]

Are we allowed to name dealers? I've had such a lot of trouble with one, and the other is very reluctant to even talk about fixing things in a car they didn't sell.

Rather than flaming, I would be particularly interested in asking people to name dealers that they've found to be particularly good... although looking at the civinfo map I doubt there's much going on in my neck of the woods.

[Pottsy]

Pengin, I don't see any harm in naming dealers, either way. But the writer has to be very careful - since you are publishing in the public domain, if you say anything untrue (or which you cannot substantiate) and it harms the dealer's business, then they could take legal action against you (and I think both I and the ISP would have to surrender your details to the police, if requested).

OTH, this type of thing has only happened a couple of times (and they were personal attacks on MPs, IIRC).

Might be worth declaring your location (in your profile) so others can see where you are, and possibly suggest a good dealer. My dealer has been excellent (Francis Honda, Leics) - are you around here?

[richierich]

Johnsons in Oxford have been more than helpful with the warranty issues I have had, only issue I had was a breakdown in communication (I think on my part) I was sat at home waiting for them to collect the car, they were waiting for me to deliver it to them. They managed to replace the bumper and sort out a courtesy car in half an hours notice, I had the car back in 3 hours.

[smiffy]

I've found Francis in Leicester excellent, too (I work there a lot of the time). Watch out for the step in the showroom, though - my knee is still recovering from tripping over it 6 weeks ago.

[Smifffy]

Originally Posted by smiffy

I've found Francis in Leicester excellent, too (I work there a lot of the time). Watch out for the step in the showroom, though - my knee is still recovering from tripping over it 6 weeks ago.

((The following does not relate to the topic but the poster))

By Gad! Gentlemen an Imposter!!!!! everyone knows 'Smifffy' is spelt with 3 'f's

Welcome cousin and which branch of our small family do you hail from?

[Smifffy]

Also forgot - had superb service when buying my Civic from Maidenhead Honda, happy to recommend them any day.

[smiffy]

Originally Posted by Smifffy

((The following does not relate to the topic but the poster))

By Gad! Gentlemen an Imposter!!!!! everyone knows 'Smifffy' is spelt with 3 'f's

Welcome cousin and which branch of our small family do you hail from?

[Off topic again - sorry!] - Smifffy - I'm from the Lancashire Branch - where the Bash Street Kids came from . I like your 'f'-ing spelling!

[richierich]

Thought I was seeing things for a moment. smiffy, smifffy, 5miffy, sm1ffy, how many more are we gonna get!

[Smifffy]

Originally Posted by richierich

Thought I was seeing things for a moment. smiffy, smifffy, 5miffy, sm1ffy, how many more are we gonna get!

I'ts not a common name at all just popular

[Smifffy]

Originally Posted by smiffy

[Off topic again - sorry!] - Smifffy - I'm from the Lancashire Branch - where the Bash Street Kids came from . I like your 'f'-ing spelling!

I escaped from Brum many years ago

I actualy use the quote a lot when someone asks for my name

"Yes my name is Smith thats with with 3 'f's "

it causes confusion is the poor soul writing it down but much mirth for me

[Toonman]

Springfield Durham

[Andrea]

i got mine from springfield in newcastle, they were excellent to buy from but not sure what they are like for after sale/ repairs etc as i have not yet needed to take my car in. XX

[Toonman]

If they're as good as the Durham branch, they'll be a class act, Andrea.

[Andrea]

good to hear, need to take it in for a couple of things to be checked. thanks toonman.

[Toonman]

You're welcome!

[Uffe]

here in Helsinki city area of Finland, Veho (http://www.veho.fi/) in Pitäjänmäki has served me pretty well in curing my baby

[pengin]

I'm in Bracknell, which according to the Honda site gives me the following options:
Clover Leaf Honda, Ascot (5miles);
Maidenhead Honda (11);
Johnsons Honda, Slough (14);
Trident Honda, Guilford (16);

Has anyone had good experiences with any of them? Muchos thankos

[Copycat]

Veho Koivuhaka.
Top notch sales personnel. Repair staff have been making slow progress with replacing scratched dash, but finally after ordering the wrong bits !twice! they've got it sorted and I'm riding scratch-free at last. They've been friendly though and it's only a ten minute drive for me so I'm sticking with them. Now they just have to make my car water-proof and then I'll be all set, I hope.

The dash replacement they ordered was for a RHD car at least the second time. Not sure what was the matter with the other ones. EX maybe?

[Smifffy]

Originally Posted by pengin

I'm in Bracknell, which according to the Honda site gives me the following options:
Clover Leaf Honda, Ascot (5miles);
Maidenhead Honda (11);
Johnsons Honda, Slough (14);
Trident Honda, Guilford (16);

Has anyone had good experiences with any of them? Muchos thankos

I used Maidenhead Honda (propably 12 miles further down the A4 from Johnsons in Slough).

My First visit was to Clover Leaf Honda in Reading.
After waiting in reception for 10 mins with (seemingly) lots of staff milling about I was told they were short of staff that day and could I come back. I asked if I could come back on Sunday and they said they were very busy then too, had they got a brochure "No". Could I just have a look at a car "No - were too busy". Can I leave some details? They took my details down reluctantly on some scrap paper. They eventually phoned six days later when I happily told them I had ordered my Civic. I have since heard similar reports from a friend who wanted to buy a new Jazz.

I next tried Johnsons Honda in Slough (I work opposite). The salesman was OTT babbling with inane sales patter and to be honest I felt I knew more about the car than he did. Everything was possible, quick delivery, options, extras - till he checked the computer - it went downhill from there. They were not prepared to discount enough for my liking too.

My final visit was to Maidenhead Honda, which is actually the nearest to where I live in Henley, but also the smallest of the three dealerships and not part of a network of dealers. The service was excellent, made me and the wife feel important. Good knowledge of Civic. Clear delivery date that was adhered to. I just felt the service was very genuine. It was also nice to have all the finance, insurance, gap & servicing deals explained clearly. Managed to get a decent discount too on the list price, though I suspect the salesman going into the managers office to agree it is actually play acting lol. The flowers for the misses and full tank of fuel were an unexpected bonus.


Well that's my experiences anyway.

[pengin]

Excellent info, thanks for that. Saves me having to discover that kind of thing myself.

I think I may have had some play acting during the haggling stage too