Servicing Happiness is a Honda - Page 2

rmh999 · 25th August 2006, 09:27

Quote:

Originally Posted by Ancient Nerd

I was decidedly underwhelmed to discover that it wasn't available for the diesel.

I could not see a god reason WHY it should not be available for the Diesel
(I collect my Diesel Sport in a week!!

)

Not being one to sit and wonder i emailed Honda via the website and got the following response which indicates it could be done, and is down to your dealer, i think a visit to the dealer this afternoon is in order....

"Dear Mr Hunter,
Thank you for your enquiry to Honda UK. The decision to
either have the Honda Happiness open to diesel cars or not is
down to the dealers discretion. I can only suggest that you contact your
nearest Honda Dealer on the following details:

Fish Brothers Honda
Ashworth Road,
Bridgemead,
Swindon.
Wiltshire.
SN5 7UZ
Tel: 01793 535455

Kind regards

Paul Button
Honda Contact Centre
0845 200 8000 "

Ancient Nerd · 25th August 2006, 09:37

I've just had a look at the Honda Civic brochure again. It says it's available for the Civic, no mention of diesel, no mention of dealer discretion.

Looks like Honda is copping out yet again, and Holden Honda Norwich is keeping up its (dis)reputation with a flat NO.

karlak · 25th August 2006, 18:41

Quote:

Originally Posted by rmh999

Quote:

Originally Posted by Ancient Nerd

I was decidedly underwhelmed to discover that it wasn't available for the diesel.

I could not see a god reason WHY it should not be available for the Diesel
(I collect my Diesel Sport in a week!!

)

Not being one to sit and wonder i emailed Honda via the website and got the following response which indicates it could be done, and is down to your dealer, i think a visit to the dealer this afternoon is in order....

"Dear Mr Hunter,
Thank you for your enquiry to Honda UK. The decision to
either have the Honda Happiness open to diesel cars or not is
down to the dealers discretion. I can only suggest that you contact your
nearest Honda Dealer on the following details:

Fish Brothers Honda
Ashworth Road,
Bridgemead,
Swindon.
Wiltshire.
SN5 7UZ
Tel: 01793 535455

Kind regards

Paul Button
Honda Contact Centre
0845 200 8000 "

I have a print out back at home which gives servicing costs at the mileage intervals for DIESEL v's PETROL. The DIESEL is alot more money to service. That is why they do not do it on the Diesel.

Why they do not offer it for a bit more is beyond me, but I reckon over the 60000 service period the diesel was nearly twice the cost of petrol. Perhaps Honda do not want potential Diesel owners to know this ???

Ancient Nerd · 25th August 2006, 18:58

Quote:

Originally Posted by karlak

Why they do not offer it for a bit more is beyond me, but I reckon over the 60000 service period the diesel was nearly twice the cost of petrol. Perhaps Honda do not want potential Diesel owners to know this ???

Sounds like the same basis as the missing spare wheel. Cut Honda's costs and never mind the inconvenience to their customers.

rmh999 · 25th August 2006, 19:05

I asked about the servicing costs when placing my order and was told "Its about the same"

Another flippin liberty with the truth.....

I agree with the comment above, if they showed the price for the service package was 50% more for Diesels then it would certainly put people off the Diesel unless they do the milage to justify the extra costs......

Even then you would think they would offer a package after the sale.....i would prefer a Honda package so i could use any dealer.... Suzuki have done this with bikes, you get a voucher and can go to ANY authorised Suzuki dealer in Europe !!

Rob

karlak · 25th August 2006, 19:29

Quote:

Originally Posted by rmh999

I asked about the servicing costs when placing my order and was told "Its about the same"

Another flippin liberty with the truth.....

I agree with the comment above, if they showed the price for the service package was 50% more for Diesels then it would certainly put people off the Diesel unless they do the milage to justify the extra costs......

Even then you would think they would offer a package after the sale.....i would prefer a Honda package so i could use any dealer.... Suzuki have done this with bikes, you get a voucher and can go to ANY authorised Suzuki dealer in Europe !!

Rob

When I get home next week (currently working in California 98degrees hehehe ) - I will post the costs i was given.

stretch · 25th August 2006, 19:54

Quote:

Originally Posted by rmh999

I asked about the servicing costs when placing my order and was told "Its about the same"

Another flippin liberty with the truth.....

I agree with the comment above, if they showed the price for the service package was 50% more for Diesels then it would certainly put people off the Diesel unless they do the milage to justify the extra costs......

Even then you would think they would offer a package after the sale.....i would prefer a Honda package so i could use any dealer.... Suzuki have done this with bikes, you get a voucher and can go to ANY authorised Suzuki dealer in Europe !!

Rob

I would be amazed if the servicing costs end up about the same, the 1.8 is a "relatively" straight forward engine compared with the diesel. That said diesel engines tend to last longer than petrol so surprised why there isn't a happiness package for it even if its a few quid more. Looking under the bonnet of my 1.8 it looks like a very tight fit I always wondered how they shoe horned the 2.2 into the engine bay

lennie.c · 25th August 2006, 20:02

Still considering the honda package good deal if you intend to keep the car for five years.
If not I wonder if you cain claim a refund on the years left,Doubt it very much
Lennie

stretch · 25th August 2006, 20:06

Quote:

Originally Posted by lennie.c

Still considering the honda package good deal if you intend to keep the car for five years.
If not I wonder if you cain claim a refund on the years left,Doubt it very much
Lennie

The happiness package stays with the car but transfers to any new owners. Nice bargaining chip when you come to sell.

kelly · 25th August 2006, 21:42

Ancient Nerd, sorry for the delay.

I have looked at my Honda Happiness info. It is called HONDACARE: Budget Plan Servicing. It covers 60 months servicing at 12500, 25000, 37500, 50000 and 62500 miles.

The terms & conditions are pretty lengthy but it says 'This agreement is between the customer, the dealer and Honda (UK)'. I can't find anything that says it specifically has to be serviced at my dealer - unless of course this is what this statement means? I'll have to ask them. It does say 'The customer may, subject to payment being received in full, transfer his rights and obligations under this agreement to a subsequent owner of the vehicle provided he gives written notice of the transfer to Honda (UK)....'

So I suppose if it's transferable then any dealer would have to do it - what if I sold the car to someone who lived hundreds of miles away - they wouldn't be wanting to drive to Manchester for their servicing!'

Martin · 25th August 2006, 21:57

Lennie,

At my dealership, the current cost of three years servicing is £480 ish, so in three years, given that servicing costs are not going to come down, you will save after 3 years.

Newboy · 25th August 2006, 22:31

I don't know if it was over three or five years but my stealer mentioned a figure of £980 for the diesel !! As others have said here why don't they just offer a Honda Happiness deal but at a higher cost than the £500 for us petrol folk.

lennie.c · 25th August 2006, 23:12

Martin
my dealer quoted me £500 for a five year deal .The cost of a sevice is £170 so over 5years a saving of £300 so a good save
But still not made up my mind will have to decide soon.But the cost of a diesel sevice is real high as quoted by newboy.glad I stuck to a petrol civic
Lennie

Charles_Harding · 26th August 2006, 20:50

No MOT mentioned on Budget Plan Servicing; Service & Maintenance Schedule!

Terms and Conditions:

1.4 Dealer - means the servicing dealer whose details are set out on the Proposal Form

3.6 Not to make, or permit to be made any mechanical alterations or modifications to the Manufacturer's standard specification without obtaining the prior written consent of Honda UK

Make sure you resell the car locally!!! - before 3 years is up

As for Mods? whose car is it anyway?

stretch · 26th August 2006, 20:58

Quote:

Originally Posted by kelly

Ancient Nerd, sorry for the delay.

I have looked at my Honda Happiness info. It is called HONDACARE: Budget Plan Servicing. It covers 60 months servicing at 12500, 25000, 37500, 50000 and 62500 miles.

The terms & conditions are pretty lengthy but it says 'This agreement is between the customer, the dealer and Honda (UK)'. I can't find anything that says it specifically has to be serviced at my dealer - unless of course this is what this statement means? I'll have to ask them. It does say 'The customer may, subject to payment being received in full, transfer his rights and obligations under this agreement to a subsequent owner of the vehicle provided he gives written notice of the transfer to Honda (UK)....'

So I suppose if it's transferable then any dealer would have to do it - what if I sold the car to someone who lived hundreds of miles away - they wouldn't be wanting to drive to Manchester for their servicing!'

My dealer told me to keep hold of the paperwork and quote the reference number when booking a service, any franchised honda dealer can do it. Guess some system at honda UK must keep track of everything

terry · 8th October 2006, 21:39

On service costs, in the past diesels have needed servicing more often (say 8,000 miles instead of 10,000) than petrol engines, but were cheaper because there was less to change (no plugs).
On looking in the brochure the service intervals seem to be the same.
I guess the plugs last for 3 years, so the services should be oil and filters for the first 2 years, with plugs in the third.
How different is it to change the oil in a diesel compared to a petrol? I would hope that both have a drain at the bottom, a filter somewhere to the side, and a filler on the top. A high reving petrol engine may need synthetic oil which is more expensive too.

So in my opinion a diesel service should be cheaper!

karlak · 8th October 2006, 21:45

Quote:

Originally Posted by terry

So in my opinion a diesel service should be cheaper!

But, crucially in Honda's opinion it is not

.

It is the oil in the diesel which costs you quite a bit more.

Nice · 8th October 2006, 22:10

The Honda Happiness deal is at the dealers discretion for a diesel as it is deemed that the £500 you pay will not cover the servicing costs. Therefore someone would have to meet the shortfall, guess who.

As to what is done to what car on what service, has anybody had a service yet , the service sheet will have the whole schedule on it. If need be I can pm anybody with a copy if they wish but they will get one soon enough.

Nice · 8th October 2006, 22:16

Sorry.....just to add that if your going to buy a petrol model this is definately worth doing, must be, our aftersales manager is pulling his hair out over it. Only kidding, its good value.

WoolyCiv · 8th October 2006, 22:26

Quote:

Originally Posted by Nice

Sorry.....just to add that if your going to buy a petrol model this is definately worth doing, must be, our aftersales manager is pulling his hair out over it. Only kidding, its good value.

According to Biker1 (John Pease Honda) it is available up to 8 months after purchase of the car, see Honda Happiness 5 Year svs plan

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This thread is about: Happiness is a Honda, it's in Buying, Dealers and Servicing at the Honda Civic forum Civinfo; Originally Posted by Ancient Nerd I was decidedly underwhelmed to discover that it wasn't available for the diesel. I could not see a god reason ...

25th August 2006, 09:37	#22 (permalink)
Ancient Nerd Triangular Exhaust Join Date: 5th May 2006 Location: Norfolk Posts: 347 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	I've just had a look at the Honda Civic brochure again. It says it's available for the Civic, no mention of diesel, no mention of dealer discretion. Looks like Honda is copping out yet again, and Holden Honda Norwich is keeping up its (dis)reputation with a flat NO.

25th August 2006, 19:05	#25 (permalink)
rmh999 Supporter Locking Wheelnut Join Date: 3rd August 2006 Location: Swindon, UK Posts: 168 Thanks: 0 Thanked 1 Time in 1 Post iTrader: (0)	I asked about the servicing costs when placing my order and was told "Its about the same" Another flippin liberty with the truth..... I agree with the comment above, if they showed the price for the service package was 50% more for Diesels then it would certainly put people off the Diesel unless they do the milage to justify the extra costs...... Even then you would think they would offer a package after the sale.....i would prefer a Honda package so i could use any dealer.... Suzuki have done this with bikes, you get a voucher and can go to ANY authorised Suzuki dealer in Europe !! Rob

25th August 2006, 20:02	#28 (permalink)
lennie.c Supporter Locking Wheelnut Join Date: 4th August 2006 Location: SIDCUP Kent Posts: 111 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Still considering the honda package good deal if you intend to keep the car for five years. If not I wonder if you cain claim a refund on the years left,Doubt it very much Lennie

25th August 2006, 21:42	#30 (permalink)
kelly Valve Cap Join Date: 12th June 2006 Location: Lancashire Posts: 23 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Ancient Nerd, sorry for the delay. I have looked at my Honda Happiness info. It is called HONDACARE: Budget Plan Servicing. It covers 60 months servicing at 12500, 25000, 37500, 50000 and 62500 miles. The terms & conditions are pretty lengthy but it says 'This agreement is between the customer, the dealer and Honda (UK)'. I can't find anything that says it specifically has to be serviced at my dealer - unless of course this is what this statement means? I'll have to ask them. It does say 'The customer may, subject to payment being received in full, transfer his rights and obligations under this agreement to a subsequent owner of the vehicle provided he gives written notice of the transfer to Honda (UK)....' So I suppose if it's transferable then any dealer would have to do it - what if I sold the car to someone who lived hundreds of miles away - they wouldn't be wanting to drive to Manchester for their servicing!'

25th August 2006, 21:57	#31 (permalink)
Martin Triangular Exhaust Join Date: 18th August 2006 Location: Wales Posts: 226 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Lennie, At my dealership, the current cost of three years servicing is £480 ish, so in three years, given that servicing costs are not going to come down, you will save after 3 years.

25th August 2006, 22:31	#32 (permalink)
Newboy Triangular Exhaust Join Date: 27th July 2006 Location: NE Surrey, UK Posts: 277 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	I don't know if it was over three or five years but my stealer mentioned a figure of £980 for the diesel !! As others have said here why don't they just offer a Honda Happiness deal but at a higher cost than the £500 for us petrol folk.

25th August 2006, 23:12	#33 (permalink)
lennie.c Supporter Locking Wheelnut Join Date: 4th August 2006 Location: SIDCUP Kent Posts: 111 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Martin my dealer quoted me £500 for a five year deal .The cost of a sevice is £170 so over 5years a saving of £300 so a good save But still not made up my mind will have to decide soon.But the cost of a diesel sevice is real high as quoted by newboy.glad I stuck to a petrol civic Lennie

26th August 2006, 20:50	#34 (permalink)
Charles_Harding Civinfo guru Join Date: 14th August 2006 Location: S.E. London Posts: 3,298 Thanks: 113 Thanked 27 Times in 26 Posts iTrader: (0)	No MOT mentioned on Budget Plan Servicing; Service & Maintenance Schedule! Terms and Conditions: 1.4 Dealer - means the servicing dealer whose details are set out on the Proposal Form 3.6 Not to make, or permit to be made any mechanical alterations or modifications to the Manufacturer's standard specification without obtaining the prior written consent of Honda UK Make sure you resell the car locally!!! - before 3 years is up As for Mods? whose car is it anyway?

8th October 2006, 21:39	#36 (permalink)
terry Supporter Triangular Exhaust Join Date: 24th September 2006 Location: Cambridge Posts: 358 Thanks: 0 Thanked 2 Times in 2 Posts iTrader: (0)	On service costs, in the past diesels have needed servicing more often (say 8,000 miles instead of 10,000) than petrol engines, but were cheaper because there was less to change (no plugs). On looking in the brochure the service intervals seem to be the same. I guess the plugs last for 3 years, so the services should be oil and filters for the first 2 years, with plugs in the third. How different is it to change the oil in a diesel compared to a petrol? I would hope that both have a drain at the bottom, a filter somewhere to the side, and a filler on the top. A high reving petrol engine may need synthetic oil which is more expensive too. So in my opinion a diesel service should be cheaper!

8th October 2006, 22:10	#38 (permalink)
Nice Wheelnut Join Date: 4th October 2006 Posts: 65 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	The Honda Happiness deal is at the dealers discretion for a diesel as it is deemed that the £500 you pay will not cover the servicing costs. Therefore someone would have to meet the shortfall, guess who. As to what is done to what car on what service, has anybody had a service yet , the service sheet will have the whole schedule on it. If need be I can pm anybody with a copy if they wish but they will get one soon enough.

8th October 2006, 22:16	#39 (permalink)
Nice Wheelnut Join Date: 4th October 2006 Posts: 65 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Sorry.....just to add that if your going to buy a petrol model this is definately worth doing, must be, our aftersales manager is pulling his hair out over it. Only kidding, its good value.