Warranty Do I have to get the Dealer to change pads?

sonicsteve · 12th July 2007, 08:17

If I get these changed by a non Honda Garage does it afffect my warranty?

Thanks

AubreyS · 12th July 2007, 08:29

I would almost definately say no to that. I guess the best way to find out for sure is to call your local dealer and ask them. I'm sure that someone will come up with the correct answer.

Topcat · 12th July 2007, 08:31

I think the answer may be yes - when I had my Focus I was told by Ford that any work done to my car should be done by a Ford dealer otherwise it could affect my warranty.

Unless of course this was their way of ensuring I went to them

chriswarwick · 12th July 2007, 09:58

Remember though a Ford '3 year warranty' is'nt the same as a Honda '3 year warranty'. The crucial difference is that a Honda has a 3 year maufacturors warranty whereas a Ford has a 1 year manufacturor's warranty and a 2 year dealer warranty - at least thats the way it used to be.

illegalhunter · 12th July 2007, 10:09

It will not affect warranty as there was a change in the law covering these sorta things . They cannot do this any more.

sonicsteve · 12th July 2007, 10:11

It is ok I found it in the service book. As long as you use parts that are as good as Honda genuine parts and the work is carried out by a competent technician the warranty remains intact.

KEN BYE · 12th July 2007, 10:29

I agree with Sonic steve you can have the work done at a non franchise garage provided you use genuine Honda parts.

tomcat · 12th July 2007, 11:31

I'm not sure on legal side of things, but I bet if there is a fault with the braking system, they could try and use it as a way of not paying out under warranty, especially if you are using aftermarket pads.

However, I was quoted something around £120 - £150 to replace the pads on my Accord by the dealer. My dad is a mechanic, and picked up some aftermarket pads for £12, so was a nice cheap job. They have been on for about 25000 miles now with no problems.

robbo51 · 12th July 2007, 11:38

The law states that:

Quote:

"as long as genuine parts are used and fitted by a qualified technician, the the manufacturers warranty has to remain intact"

ie. Get to your nearest Independent Garage and save yourself a shed load!!

Nice · 13th July 2007, 16:26

Exactly who decides whether a technician is " Qualified".

Rumours are that this may be clarified in law sooner rather than later.

robbo51 · 13th July 2007, 18:02

Quote:

Originally Posted by Nice

Exactly who decides whether a technician is " Qualified".

Rumours are that this may be clarified in law sooner rather than later.

What?
If youre not sure go to a dealer or ask at the independent garage. If they cant show you, walk away.

Greedy · 13th July 2007, 19:28

Very difficult for them to prove as Pads are considered wear & tear parts, same as tyres and thus have certain exclusions from the warranty.
The only problem comes if they are incorrectly fitted by your 'expert' and damage other parts of your car. I can't remember the design of the caliper. If it's like the old Civic where you have to undo the bolt of the floating fist and swing it up then you will need torque settings etc. If it's a removable pin then can't see how anyone marginally competent could mess it up.

hondatech · 13th July 2007, 20:57

Quote:

Originally Posted by Nice

Exactly who decides whether a technician is " Qualified".

Rumours are that this may be clarified in law sooner rather than later.

well if you have taken your car into a franchised honda dealer then all the technicians will have been licensed by honda themselves,they have to attend the honda institute every 2/3 yrs & passed a stringent practical/written assesment .Honda catorgerize the skill level of there technicians at 3 different levels ,maintenance,diagnostic,master. incidently there are only approx 15-25 honda master technicians in the uk at the moment across the honda family of cars,motorcycle,garden,watercraft products.
The majority of mainstream car manufactures in the uk have also signed up to the ATA accredited technician scheme which is very similar to the honda way of licenced technicians where practical & written examinations are carried out and have to be retaken every five years to keep your licence current.this voluntary scheme was brought in by the industry themselves before the government forces legislation on the motor industry.http://www.automotivetechnician.org.uk

deeny · 13th July 2007, 21:05

servicing if done by a garage of your choice for the warranty to continue they must be vat registered and use genuine honda parts. With regards to the pads if you use genuine parts and do it yourself, how will honda know?its such an easy job i wouldnt pay a dealer to do it i would change them myself

Nice · 16th July 2007, 07:52

Sorry....I didn't make my earlier post very clear.

I work within a Honda dealership and know about the training/licensing that Honda UK implement and how tough it can be.

What I was trying to get over is that this "Licensing" may well become a legal part of a motor mechanics training. I believe Honda UK think this and are therefore well ahead of the game.

12th July 2007, 08:17	#1 (permalink)
sonicsteve Gadgeteer Locking Wheelnut Join Date: 27th April 2006 Location: Banbury Posts: 116 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Do I have to get the Dealer to change pads? If I get these changed by a non Honda Garage does it afffect my warranty? Thanks

12th July 2007, 08:29	#2 (permalink)
AubreyS Triangular Exhaust Join Date: 12th August 2006 Location: Rayleigh, Essex Posts: 373 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	I would almost definately say no to that. I guess the best way to find out for sure is to call your local dealer and ask them. I'm sure that someone will come up with the correct answer. Last edited by AubreyS; 12th July 2007 at 08:37.

12th July 2007, 10:29	#7 (permalink)
KEN BYE Valve Cap Join Date: 11th February 2007 Posts: 33 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Brake Pads I agree with Sonic steve you can have the work done at a non franchise garage provided you use genuine Honda parts.

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This thread is about: Do I have to get the Dealer to change pads?, it's in Buying, Dealers and Servicing at the Honda Civic forum Civinfo; If I get these changed by a non Honda Garage does it afffect my warranty? Thanks...

12th July 2007, 08:31	#3 (permalink)
Topcat Supporter Civinfo guru Join Date: 11th May 2006 Location: Middlesex Posts: 2,753 Thanks: 0 Thanked 9 Times in 9 Posts iTrader: (0)	I think the answer may be yes - when I had my Focus I was told by Ford that any work done to my car should be done by a Ford dealer otherwise it could affect my warranty. Unless of course this was their way of ensuring I went to them

12th July 2007, 09:58	#4 (permalink)
chriswarwick Wheelnut Join Date: 24th November 2006 Location: A village near Warwick Posts: 64 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Remember though a Ford '3 year warranty' is'nt the same as a Honda '3 year warranty'. The crucial difference is that a Honda has a 3 year maufacturors warranty whereas a Ford has a 1 year manufacturor's warranty and a 2 year dealer warranty - at least thats the way it used to be.

12th July 2007, 10:09	#5 (permalink)
illegalhunter RELOADING FOR ELK Civinfo guru Join Date: 10th May 2007 Location: FILLING THE HILLS WITH LEAD Posts: 3,235 Thanks: 7 Thanked 39 Times in 38 Posts iTrader: (0)	It will not affect warranty as there was a change in the law covering these sorta things . They cannot do this any more.

12th July 2007, 10:11	#6 (permalink)
sonicsteve Gadgeteer Locking Wheelnut Join Date: 27th April 2006 Location: Banbury Posts: 116 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	It is ok I found it in the service book. As long as you use parts that are as good as Honda genuine parts and the work is carried out by a competent technician the warranty remains intact.

12th July 2007, 11:31	#8 (permalink)
tomcat Valve Cap Join Date: 5th February 2007 Posts: 37 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	I'm not sure on legal side of things, but I bet if there is a fault with the braking system, they could try and use it as a way of not paying out under warranty, especially if you are using aftermarket pads. However, I was quoted something around £120 - £150 to replace the pads on my Accord by the dealer. My dad is a mechanic, and picked up some aftermarket pads for £12, so was a nice cheap job. They have been on for about 25000 miles now with no problems.

13th July 2007, 16:26	#10 (permalink)
Nice Wheelnut Join Date: 4th October 2006 Posts: 65 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Exactly who decides whether a technician is " Qualified". Rumours are that this may be clarified in law sooner rather than later.

13th July 2007, 19:28	#12 (permalink)
Greedy Triangular Exhaust Join Date: 29th June 2007 Location: Swindon Posts: 242 Thanks: 0 Thanked 7 Times in 5 Posts iTrader: (0)	Very difficult for them to prove as Pads are considered wear & tear parts, same as tyres and thus have certain exclusions from the warranty. The only problem comes if they are incorrectly fitted by your 'expert' and damage other parts of your car. I can't remember the design of the caliper. If it's like the old Civic where you have to undo the bolt of the floating fist and swing it up then you will need torque settings etc. If it's a removable pin then can't see how anyone marginally competent could mess it up.

13th July 2007, 21:05	#14 (permalink)
deeny Wheelnut Join Date: 6th May 2007 Location: aberdare Posts: 76 Thanks: 0 Thanked 1 Time in 1 Post iTrader: (0)	servicing if done by a garage of your choice for the warranty to continue they must be vat registered and use genuine honda parts. With regards to the pads if you use genuine parts and do it yourself, how will honda know?its such an easy job i wouldnt pay a dealer to do it i would change them myself

16th July 2007, 07:52	#15 (permalink)
Nice Wheelnut Join Date: 4th October 2006 Posts: 65 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Sorry....I didn't make my earlier post very clear. I work within a Honda dealership and know about the training/licensing that Honda UK implement and how tough it can be. What I was trying to get over is that this "Licensing" may well become a legal part of a motor mechanics training. I believe Honda UK think this and are therefore well ahead of the game.