Dealers Satisfied with your Dealer ? - Page 2

Brodick · 13th August 2007, 13:21

Quote:

Originally Posted by harryg

I have just heard that my dealer Hyndland Honda has been bought by Phoenix Honda. My experience with Hyndland has been excellent, unfortunately can't say the same about Phoenix. Would put Phoenix on par with the worst dealership in Scotland 'Arnold Clark'' need I say more.

RIP Hyndland sorry to see you go.

Can I ask Why Harryg??

Phoenix won dealership of the year recently
and I have found Phoenix to be good

john_lickman · 13th August 2007, 13:25

Although I've not had to put them to a real test yet, because my Civic is running 100% trouble free, I am happy with my dealer, Darlingtons of Harlow.

They've been very helpful and co-operative in the whole buying experience. The car was delivered on time and in perfect condition. Even things like the stereo balance had been setup for me. A thoughtful touch.

When I collected the car I was introduced to the service and parts staff and I got a courtesy call a week later to check that everything was OK.

So far so good.

burnblaze · 13th August 2007, 17:00

Mine aren't too bad......

They were well on the ball before the sale, ringing on the days I gave as to when to check with me - now they've got me I get the impression it's a bit too much hassle....

Having said that I seem to have been unfortunate in getting the part time Sales Manager who only works a four day week. He's a nice enough bloke but just lost interest once the sale went through (a bit like most other dealers I've dealt with).

Yet to pick up the motor so will see what happens and post again after pick up.

Newton Honda in South Croyhole(don) if anyones interested.

PS. This is not a negative (yet) but I always seem to call when my Sales man is busy..... I do get a call back most of the time, just not when he say's he will.....

harryg · 13th August 2007, 18:07

Quote:

Originally Posted by Brodick

Can I ask Why Harryg??

Phoenix won dealership of the year recently
and I have found Phoenix to be good

Bought cars from Phoenix years ago before they got to big to really care for their customers, 'probably won it thru Hyndland Honda' or was it for another marque?

I went to buy a Civic at Linwood, nobody bothered their A** they weren't really interested, money offered for my old car was crap, promised to phone me.....needless to say never did.

Went to Hyndland in Glasgow where it was a totally different experience, they could not do enough for you.

Brodick · 13th August 2007, 18:18

They actually one two awards!!!

Have to say that I have found Stirling to date really good

PHOENIX SCORES A HAT TRICK AT THE AM AWARDS!
We proudly flew the Phoenix flag at this year's AM Awards at the ICC in Birmingham and scooped a hat trick of prizes, including the night's top award.

PHOENIX MITSUBISHI AWARDED DEALERSHIP OF THE YEAR
John Moore, Dealer Principal accepts Dealership of the Year award on behalf of Phoenix Mitsubishi, from Simon Fletcher, Head of Sales & Development, QBE.

PHOENIX WINS RETAIL GROUP OF THE YEAR
John McGuire, Managing Director accepts Retail Group of the Year award from Rachel Weybourne, Marketing Director, seositebuilder.com

PHOENIX WINS TOP AWARD AT THE AM AWARDS - RETAILER OF THE YEAR!
John McGuire, Managing Director accepts Retailer of the Year award from Simon Wardle, Marketing Director, ADP UK.

harryg · 13th August 2007, 19:28

They actually one two awards!!!

What one was from Honda????????

Brodick · 13th August 2007, 21:31

Quote:

Originally Posted by harryg

They actually one two awards!!!

What one was from Honda????????

Neither !!!

The awards were given by one of the governing bodies that over sees
all things motoring -as far as I am aware (auto manufacturers - something ...I believe)

someone may correct me on that - but I think I am right

So this seems to be a big feather in Phoneix's cap ( so to speak)

Adictdi · 13th August 2007, 21:37

Got mine from Lookers in Derby, Started off ok, got a call week after i collected it, had a few flyers. However, different story if you have a problem. Won't recommned them, won't recommend Honda either.

harryg · 14th August 2007, 10:01

Quote:

Originally Posted by Brodick

Neither !!!

The awards were given by one of the governing bodies that over sees
all things motoring -as far as I am aware (auto manufacturers - something ...I believe)

someone may correct me on that - but I think I am right

So this seems to be a big feather in Phoneix's cap ( so to speak)

It would only be a feather if it was voted by the punters.

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This thread is about: Satisfied with your Dealer ?, it's in Buying, Dealers and Servicing at the Honda Civic forum Civinfo; Originally Posted by harryg I have just heard that my dealer Hyndland Honda has been bought by Phoenix Honda. My experience with Hyndland has been ...

13th August 2007, 13:25	#22 (permalink)
john_lickman Wheelnut Join Date: 3rd August 2007 Location: Essex, UK Posts: 70 Thanks: 0 Thanked 1 Time in 1 Post iTrader: (0)	Although I've not had to put them to a real test yet, because my Civic is running 100% trouble free, I am happy with my dealer, Darlingtons of Harlow. They've been very helpful and co-operative in the whole buying experience. The car was delivered on time and in perfect condition. Even things like the stereo balance had been setup for me. A thoughtful touch. When I collected the car I was introduced to the service and parts staff and I got a courtesy call a week later to check that everything was OK. So far so good.

13th August 2007, 17:00	#23 (permalink)
burnblaze Supporter Valve Cap Join Date: 26th July 2007 Posts: 24 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Mine aren't too bad...... They were well on the ball before the sale, ringing on the days I gave as to when to check with me - now they've got me I get the impression it's a bit too much hassle.... Having said that I seem to have been unfortunate in getting the part time Sales Manager who only works a four day week. He's a nice enough bloke but just lost interest once the sale went through (a bit like most other dealers I've dealt with). Yet to pick up the motor so will see what happens and post again after pick up. Newton Honda in South Croyhole(don) if anyones interested. PS. This is not a negative (yet) but I always seem to call when my Sales man is busy..... I do get a call back most of the time, just not when he say's he will.....

13th August 2007, 18:18	#25 (permalink)
Brodick Perfect Guy! Rocketship door handle Join Date: 2nd December 2006 Location: Central Scotland Posts: 1,893 Thanks: 2 Thanked 12 Times in 11 Posts iTrader: (0)	They actually one two awards!!! Have to say that I have found Stirling to date really good PHOENIX SCORES A HAT TRICK AT THE AM AWARDS! We proudly flew the Phoenix flag at this year's AM Awards at the ICC in Birmingham and scooped a hat trick of prizes, including the night's top award. PHOENIX MITSUBISHI AWARDED DEALERSHIP OF THE YEAR John Moore, Dealer Principal accepts Dealership of the Year award on behalf of Phoenix Mitsubishi, from Simon Fletcher, Head of Sales & Development, QBE. PHOENIX WINS RETAIL GROUP OF THE YEAR John McGuire, Managing Director accepts Retail Group of the Year award from Rachel Weybourne, Marketing Director, seositebuilder.com PHOENIX WINS TOP AWARD AT THE AM AWARDS - RETAILER OF THE YEAR! John McGuire, Managing Director accepts Retailer of the Year award from Simon Wardle, Marketing Director, ADP UK.

13th August 2007, 19:28	#26 (permalink)
harryg Valve Cap Join Date: 10th February 2007 Location: Renfrewshire Posts: 33 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	They actually one two awards!!! What one was from Honda????????

13th August 2007, 21:37	#28 (permalink)
Adictdi Valve Cap Join Date: 27th June 2007 Location: Nr Derby Posts: 15 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Got mine from Lookers in Derby, Started off ok, got a call week after i collected it, had a few flyers. However, different story if you have a problem. Won't recommned them, won't recommend Honda either.