Warranty Picking up next week new 5 door diesel sport vivid blue.

Tooke · 16th August 2007, 20:53

Hi im picking up our new car next week just wandering we havn't bought any servicing packages as yet, prices seem to fluctuate we are planning on keeping the car. How does the warranty work if we have the car serviced by our honest uncle? any advice please

Also in our local dealership they were displaying a poster giving us free servicing for 3 years in august , but when we asked our dealer they refused us the free servicing as we have had a £1400 discount on the new car and 5% flat on our finance however the poster doesn't state anything to challenge any discount. Please help

mattlittle · 17th August 2007, 09:26

Quote:

Originally Posted by Tooke

Hi im picking up our new car next week just wandering we havn't bought any servicing packages as yet, prices seem to fluctuate we are planning on keeping the car. How does the warranty work if we have the car serviced by our honest uncle? any advice please

Also in our local dealership they were displaying a poster giving us free servicing for 3 years in august , but when we asked our dealer they refused us the free servicing as we have had a £1400 discount on the new car and 5% flat on our finance however the poster doesn't state anything to challenge any discount. Please help

According to European law, the warranty cannot be affected by service work done by a VAT registered mechanic as long as
a) All the service work items are undertaken
b) Any parts used must be of equal quality

That said, you may have to work hard to prove those as the initial reaction from the dealer will usually be "no". Details from the OFT here

On the second point, I would either speak to HUK or else ask the garage to justify why they are advertising something that they won't honour - be careful as it might say in tiny (tiny) print "See conditions for details" and there may be pages of those!

okehciv · 17th August 2007, 14:52

Nowt like a Yorkshire lad and a bargain

seriously tho, try trading standards perhaps !

Tooke · 17th August 2007, 17:51

Thanks for the advise i shall see what happens next week hopefully the car will be ready on monday. We will then have to hand over our cooper s which im dreading i trust you will all tell me we are doing the right thing.

FWH · 18th August 2007, 07:53

Quote:

Originally Posted by Tooke

Thanks for the advise i shall see what happens next week hopefully the car will be ready on monday. We will then have to hand over our cooper s which im dreading i trust you will all tell me we are doing the right thing.

You are doing the right thing.

16th August 2007, 20:53	#1 (permalink)
Tooke Valve Cap Join Date: 11th August 2007 Location: Barnsley , South Yorkshire Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Picking up next week new 5 door diesel sport vivid blue. Hi im picking up our new car next week just wandering we havn't bought any servicing packages as yet, prices seem to fluctuate we are planning on keeping the car. How does the warranty work if we have the car serviced by our honest uncle? any advice please Also in our local dealership they were displaying a poster giving us free servicing for 3 years in august , but when we asked our dealer they refused us the free servicing as we have had a £1400 discount on the new car and 5% flat on our finance however the poster doesn't state anything to challenge any discount. Please help

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This thread is about: Picking up next week new 5 door diesel sport vivid blue., it's in Buying, Dealers and Servicing at the Honda Civic forum Civinfo; Hi im picking up our new car next week just wandering we havn't bought any servicing packages as yet, prices seem to fluctuate we are ...

17th August 2007, 14:52	#3 (permalink)
okehciv Supporter Rocketship door handle Join Date: 21st January 2007 Location: shaw gtr manchester Posts: 1,014 Thanks: 7 Thanked 7 Times in 7 Posts iTrader: (0)	Nowt like a Yorkshire lad and a bargain seriously tho, try trading standards perhaps !

17th August 2007, 17:51	#4 (permalink)
Tooke Valve Cap Join Date: 11th August 2007 Location: Barnsley , South Yorkshire Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Thanks for the advise i shall see what happens next week hopefully the car will be ready on monday. We will then have to hand over our cooper s which im dreading i trust you will all tell me we are doing the right thing.