Insurance Asked to pay for insurance for a faulty car!

chickenlegs · 18th November 2007, 22:32

I took my new Civic back to the dealer to have a knocking noise at the front sorted out. I had had the car one week at that time; the knocking started after 2 days.

The service man rang my insurance company as I'm covered for 3rd party etc. on a courtesy car and Honda insist on comprehensive cover for their courtesy cars. My insurers told the guy it would cost £10-£15 to get comp. cover. He told me I could pay that or take Honda's cover for £10!!

He seemed surprised when I told him I had no intention of paying for insurance when I was having to take another car because of a fault on my brand new one and that I had already rung to tell them so when I got the letter confirming my car was booked in. Has anyone else come across this? I think it's outrageous.

Jack The Lad. · 18th November 2007, 22:43

Go for it chickenlegs, I have never paid for a courtesy car, or its insurance or even signed a form stating that I would be in for paying £250 or whatever towards an accident, in all the years that I have owned Honda's.

robbo51 · 19th November 2007, 07:47

Read this:
Courtesy Cars

Youre not alone!!

ukpm · 19th November 2007, 09:46

Yeah, I feel you chickenlegs... lol.

I had a problem with Ford on this very issue, and it came to a head when the service guy said we can't keep paying the insurance every time your car comes in. This was a brand new car that has been in the garage ten times in as many months from new! I'm afraid I totally lost it with him in the middle of the showroom

.

Needless to say after that little scene the word 'insurance' has not been mentioned again in my presence

.

18th November 2007, 22:32	#1 (permalink)
chickenlegs Valve Cap Join Date: 14th July 2007 Location: Bristol, UK Posts: 13 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Asked to pay for insurance for a faulty car! I took my new Civic back to the dealer to have a knocking noise at the front sorted out. I had had the car one week at that time; the knocking started after 2 days. The service man rang my insurance company as I'm covered for 3rd party etc. on a courtesy car and Honda insist on comprehensive cover for their courtesy cars. My insurers told the guy it would cost £10-£15 to get comp. cover. He told me I could pay that or take Honda's cover for £10!! He seemed surprised when I told him I had no intention of paying for insurance when I was having to take another car because of a fault on my brand new one and that I had already rung to tell them so when I got the letter confirming my car was booked in. Has anyone else come across this? I think it's outrageous.

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This thread is about: Asked to pay for insurance for a faulty car!, it's in Buying, Dealers and Servicing at the Honda Civic forum Civinfo; I took my new Civic back to the dealer to have a knocking noise at the front sorted out. I had had the car one ...

18th November 2007, 22:43	#2 (permalink)
Jack The Lad. Supporter Rocketship door handle Join Date: 28th August 2007 Location: ENGLAND Posts: 1,801 Thanks: 3 Thanked 20 Times in 20 Posts iTrader: (0)	Go for it chickenlegs, I have never paid for a courtesy car, or its insurance or even signed a form stating that I would be in for paying £250 or whatever towards an accident, in all the years that I have owned Honda's.

19th November 2007, 07:47	#3 (permalink)
robbo51 It wasn’t me! Civinfo guru Join Date: 1st July 2007 Location: Bingley, W.Yorks Posts: 3,436 Thanks: 57 Thanked 54 Times in 51 Posts iTrader: (0)	Read this: Courtesy Cars Youre not alone!!

19th November 2007, 09:46	#4 (permalink)
ukpm Wheelnut Join Date: 17th April 2007 Location: Holywood, Co. Down Posts: 93 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Yeah, I feel you chickenlegs... lol. I had a problem with Ford on this very issue, and it came to a head when the service guy said we can't keep paying the insurance every time your car comes in. This was a brand new car that has been in the garage ten times in as many months from new! I'm afraid I totally lost it with him in the middle of the showroom . Needless to say after that little scene the word 'insurance' has not been mentioned again in my presence .