Phone Update on Hands Free Quality problem - Page 13

paulm · 14th September 2008, 21:42

Thanks for your reply, it's encouraging that is the case with the gauze - did you still have the dealer fix without the gauze? Is your background noise problem now solved?

thunt · 14th September 2008, 23:48

I had the dealer fix without the gauze......and now it's really bad again.

I have noticed, that without fail, the HFT will always misunderstand the 1st command I issue to it after starting the car. Has anyone else found this?

Kremmen · 15th September 2008, 07:01

I have noticed that since I did mine it is really sensitive.

Raising my voice or being too close to the mic and it can easily misunderstand.

I now look towards the door mirror and speak in a normal if not slightly subdued voice - works 99% of the time.

DUNCAN · 15th September 2008, 21:28

This is still being sold with out a fix .why??

12watch · 20th September 2008, 21:15

I don't think Honda (UK) are bovered!!!

emceejay2 · 22nd September 2008, 08:28

Yeah, I find that she doesn't ever hear the first command of the journey especially the unlock code for the HFT system.

Other than that no probs. Still learning the commands though!

rhodgreen · 22nd September 2008, 12:39

Unlock code??

mrh339 · 22nd September 2008, 12:46

Quote:

Originally Posted by rhodgreen

Unlock code??

Its an optional security feature that requires a code to be entered on start up before the HFT can be used.

antmaz · 22nd September 2008, 19:55

I know this may annoy some, but, I have read through this thread and I have to admit I think the hft and voice controls are excellent. I have had my type s gt for a week now (it is 2months old 08 plate ex demo with 800miles) and have used the voice controls and phone system at hight speed and have had no problem. My commands are understood more than 90% of the time and people can hear me crystal clear.

I used to have a Pioneer avic x3 with bluetooth in my audi and that was not anywhere near as good as the honda system, which surprised me.

I am only posting this as perhaps honda have corrected this problem? or is it something which develops over time which I should expect?

Cheers

Ant

rhodgreen · 22nd September 2008, 20:15

No - it doesn't develop over time, it's present from day 1. You might have a fluke of a car that works as it should! Maybe this is a sign of Honda learning from their mistakes?!

DUNCAN · 4th October 2008, 12:57

July 2008
Helping you fix it right the
first time - every time

New Microphone Assembly Improves Voice Command
Recognition
Currently Applies To:

’08–09 Accord and ’09 Pilot
with navigation system
Voice command recognition for the navigation
system and HandsFreeLink® (HFL) has taken a big
leap in performance with the introduction of a new
ceiling console microphone assembly. This
assembly, which consists of two microphones
mounted side-by-side along with a microcomputer,
handles signal processing for the navigation system,
HFL, and active noise cancellation (ANC) (if
equipped). This helps filter out competing noises so
the navigation system or HFL can better understand
the driver’s voice commands and there’s less of
those annoying “Pardon” or “Please repeat”
responses.
When you press the applicable Talk button on the
steering wheel and give a voice command after the
beep, your voice actually reaches the left
microphone just a fraction of a second sooner than it
reaches the right one that’s farther away. The
microcomputer uses the timing of these two signals
to recognize and respond to your commands.
Competing noises (passenger voices, wind noise
from open windows, noise from dashboard vents and
side vents, etc.) simply get filtered out.
Because of the way things work, any passenger
voice commands get ignored. And this could be
mistaken by service customers for a voice command
recognition problem, which, of course, it’s not. The
navigation system and HFL are made to respond to
voice commands from just one person—and that’s
the driver. But that doesn’t mean your passengers
are treated like complete mutes, either. Once you’ve
placed or received a call with HFL, the microphone
assembly makes adjustments so that any of your

passengers can also join in on the call.

rhodgreen · 4th October 2008, 13:40

And they didn't figure this out three years ago because???
Anyone gonna try to get this as a warranty fix?

scrofts007 · 4th October 2008, 13:48

Take it that doesn't help Civic owners 1 bit then!

FWH · 4th October 2008, 13:51

I find mine gets it wrong the first time I use it after starting the car.

Even if I press the phone button and then "hang up" without saying anything, this appears to work..

12watch · 4th October 2008, 14:34

Quote:

Originally Posted by DUNCAN

July 2008

Helping you fix it right the

first time - every time

New Microphone Assembly Improves Voice Command

Recognition

Currently Applies To:

’08–09 Accord and ’09 Pilot

with navigation system

Voice command recognition for the navigation

system and HandsFreeLink

® (HFL) has taken a big

leap in performance with the introduction of a new

ceiling console microphone assembly. This

assembly, which consists of two microphones

mounted side-by-side along with a microcomputer,

handles signal processing for the navigation system,

HFL, and active noise cancellation (ANC) (if

equipped). This helps filter out competing noises so

the navigation system or HFL can better understand

the driver’s voice commands and there’s less of

those annoying “Pardon” or “Please repeat”
responses.
When you press the applicable Talk button on the
steering wheel and give a voice command after the
beep, your voice actually reaches the left
microphone just a fraction of a second sooner than it
reaches the right one that’s farther away. The
microcomputer uses the timing of these two signals
to recognize and respond to your commands.
Competing noises (passenger voices, wind noise
from open windows, noise from dashboard vents and
side vents, etc.) simply get filtered out.
Because of the way things work, any passenger
voice commands get ignored. And this could be
mistaken by service customers for a voice command
recognition problem, which, of course, it’s not. The
navigation system and HFL are made to respond to
voice commands from just

one person—and that’s

the

driver. But that doesn’t mean your passengers

are treated like complete mutes, either. Once you’ve

placed or received a call with HFL, the microphone

assembly makes adjustments so that any of your

passengers can also join in on the call.

I'd also spotted the above fix from Honda USA (NB Honda Pilot!), it might be on the New Accord and maybe the Civic facelift but I don't think they are likely to retro-fit, it's probably not compatible anyway.

Navi Voice Command
Problems? Check This Out

NOTE: This article applies to ’03

–06 Accords, ’06

Civics, ’05

–06 Odysseys, ’06 Pilots, and ’06

Ridgelines with the navigation system.
If you’ve got a vehicle in your shop because the
navigation system doesn’t seem to understand
voice commands, check these items. Any one of
them can affect voice recognition performance.

•

Air Vents: Make sure none of the dashboard

vents point toward the map light and
microphone. Air blowing on the microphone
creates noise that cuts down a lot on the
navigation system’s voice recognition
capability.

•

Road Noise: Driving on noisy road surfaces,

driving with the moonroof or a window open,
or using the Recirc mode with the blower
cranked up increases the noise level inside the
vehicle. This can affect how well the
navigation system’s voice recognition works.

•

Other Passengers: The navigation system’s

voice recognition can’t separate the driver’s
voice from those of other passengers.

•

Wrong Commands: If the navigation system

doesn’t respond to voice commands, make
sure they’re the right ones and they’re given in
a clear and concise voice. For more info, press
the

INFO button on the front of the audio unit

and select

Voice Command Help from the

Information screen

.

thunt · 5th October 2008, 01:51

Quote:

I find mine gets it wrong the first time I use it after starting the car.

Mine does as well. Fails 1st command every time, then seems OK.

FWH · 5th October 2008, 06:42

Quote:

Originally Posted by thunt

Mine does as well. Fails 1st command every time, then seems OK.

Try doing a "dummy" on and off and see if you have the same result as I do.

thunt · 5th October 2008, 23:27

Yes, if you press the button and then hang-up, it takes some time to hang-up, but then operation after that seems fine.

Definitely a bug there I think - maybe it runs Windows!

fatboy-pete · 6th October 2008, 02:22

"Pardon"

Sorry couldn't resist.

It can get frustrating when you trying to give it a command, mine usually changes radio station when I am trying to adjust the temperature. Very good to impress mates if it works fine but a little embarrassing when it gets it wrong.

DUNCAN · 6th October 2008, 11:15

I bet mr honda him self would not use this with is mates in a civic to embarrassing .

22nd September 2008, 08:28	#246 (permalink)
emceejay2 Valve Cap Join Date: 26th July 2008 Location: Cardiff UK Posts: 42 Thanks: 0 Thanked 3 Times in 3 Posts iTrader: (0)	HFT/Voice Control Yeah, I find that she doesn't ever hear the first command of the journey especially the unlock code for the HFT system. Other than that no probs. Still learning the commands though!


This thread is about: Update on Hands Free Quality problem, it's in Electronics at the Honda Civic forum Civinfo; Thanks for your reply, it's encouraging that is the case with the gauze - did you still have the dealer fix without the gauze? Is ...

14th September 2008, 21:42	#241 (permalink)
paulm Valve Cap Join Date: 8th September 2008 Location: Essex, UK Posts: 14 Thanks: 0 Thanked 1 Time in 1 Post iTrader: (0)	Thanks for your reply, it's encouraging that is the case with the gauze - did you still have the dealer fix without the gauze? Is your background noise problem now solved?

14th September 2008, 23:48	#242 (permalink)
thunt Supporter Locking Wheelnut Join Date: 14th February 2008 Location: Devon, UK Posts: 108 Thanks: 0 Thanked 1 Time in 1 Post iTrader: (0)	I had the dealer fix without the gauze......and now it's really bad again. I have noticed, that without fail, the HFT will always misunderstand the 1st command I issue to it after starting the car. Has anyone else found this?

15th September 2008, 07:01	#243 (permalink)
Kremmen Krem de la Krem Civinfo guru Join Date: 7th January 2007 Location: West London Posts: 3,044 Thanks: 20 Thanked 24 Times in 23 Posts iTrader: (0)	I have noticed that since I did mine it is really sensitive. Raising my voice or being too close to the mic and it can easily misunderstand. I now look towards the door mirror and speak in a normal if not slightly subdued voice - works 99% of the time.

15th September 2008, 21:28	#244 (permalink)
DUNCAN Supporter Triangular Exhaust Join Date: 7th June 2006 Location: tameside Posts: 375 Thanks: 1 Thanked 2 Times in 2 Posts iTrader: (0)	This is still being sold with out a fix .why??

20th September 2008, 21:15	#245 (permalink)
12watch Supporter Wheelnut Join Date: 11th May 2008 Location: Eastern Counties, UK Posts: 63 Thanks: 10 Thanked 1 Time in 1 Post iTrader: (0)	I don't think Honda (UK) are bovered!!!

22nd September 2008, 12:39	#247 (permalink)
rhodgreen Blue Ambient Locking Wheelnut Join Date: 3rd November 2006 Location: Southampton Posts: 154 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	Unlock code??

22nd September 2008, 19:55	#249 (permalink)
antmaz Wheelnut Join Date: 9th September 2008 Location: Nottingham, UK Posts: 71 Thanks: 6 Thanked 1 Time in 1 Post iTrader: (0)	I know this may annoy some, but, I have read through this thread and I have to admit I think the hft and voice controls are excellent. I have had my type s gt for a week now (it is 2months old 08 plate ex demo with 800miles) and have used the voice controls and phone system at hight speed and have had no problem. My commands are understood more than 90% of the time and people can hear me crystal clear. I used to have a Pioneer avic x3 with bluetooth in my audi and that was not anywhere near as good as the honda system, which surprised me. I am only posting this as perhaps honda have corrected this problem? or is it something which develops over time which I should expect? Cheers Ant

22nd September 2008, 20:15	#250 (permalink)
rhodgreen Blue Ambient Locking Wheelnut Join Date: 3rd November 2006 Location: Southampton Posts: 154 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	No - it doesn't develop over time, it's present from day 1. You might have a fluke of a car that works as it should! Maybe this is a sign of Honda learning from their mistakes?!

4th October 2008, 12:57	#251 (permalink)
DUNCAN Supporter Triangular Exhaust Join Date: 7th June 2006 Location: tameside Posts: 375 Thanks: 1 Thanked 2 Times in 2 Posts iTrader: (0)	July 2008 Helping you fix it right the first time - every time New Microphone Assembly Improves Voice Command Recognition Currently Applies To: ’08–09 Accord and ’09 Pilot with navigation system Voice command recognition for the navigation system and HandsFreeLink® (HFL) has taken a big leap in performance with the introduction of a new ceiling console microphone assembly. This assembly, which consists of two microphones mounted side-by-side along with a microcomputer, handles signal processing for the navigation system, HFL, and active noise cancellation (ANC) (if equipped). This helps filter out competing noises so the navigation system or HFL can better understand the driver’s voice commands and there’s less of those annoying “Pardon” or “Please repeat” responses. When you press the applicable Talk button on the steering wheel and give a voice command after the beep, your voice actually reaches the left microphone just a fraction of a second sooner than it reaches the right one that’s farther away. The microcomputer uses the timing of these two signals to recognize and respond to your commands. Competing noises (passenger voices, wind noise from open windows, noise from dashboard vents and side vents, etc.) simply get filtered out. Because of the way things work, any passenger voice commands get ignored. And this could be mistaken by service customers for a voice command recognition problem, which, of course, it’s not. The navigation system and HFL are made to respond to voice commands from just one person—and that’s the driver. But that doesn’t mean your passengers are treated like complete mutes, either. Once you’ve placed or received a call with HFL, the microphone assembly makes adjustments so that any of your passengers can also join in on the call.

4th October 2008, 13:40	#252 (permalink)
rhodgreen Blue Ambient Locking Wheelnut Join Date: 3rd November 2006 Location: Southampton Posts: 154 Thanks: 0 Thanked 0 Times in 0 Posts iTrader: (0)	And they didn't figure this out three years ago because??? Anyone gonna try to get this as a warranty fix?

4th October 2008, 13:48	#253 (permalink)
scrofts007 Supporter Valve Cap Join Date: 19th April 2008 Location: Derbys Posts: 38 Thanks: 4 Thanked 0 Times in 0 Posts iTrader: (0)	Take it that doesn't help Civic owners 1 bit then!

4th October 2008, 13:51	#254 (permalink)
FWH Super Moderator Civinfo master Join Date: 3rd June 2007 Location: Sweden Posts: 6,334 Thanks: 17 Thanked 77 Times in 70 Posts iTrader: (0)	I find mine gets it wrong the first time I use it after starting the car. Even if I press the phone button and then "hang up" without saying anything, this appears to work..

5th October 2008, 23:27	#258 (permalink)
thunt Supporter Locking Wheelnut Join Date: 14th February 2008 Location: Devon, UK Posts: 108 Thanks: 0 Thanked 1 Time in 1 Post iTrader: (0)	Yes, if you press the button and then hang-up, it takes some time to hang-up, but then operation after that seems fine. Definitely a bug there I think - maybe it runs Windows!

6th October 2008, 02:22	#259 (permalink)
fatboy-pete Supporter Triangular Exhaust Join Date: 25th August 2008 Location: Kingston upon Hull (black & White side), East Yorkshire Posts: 262 Thanks: 2 Thanked 2 Times in 2 Posts iTrader: (0)	"Pardon" Sorry couldn't resist. It can get frustrating when you trying to give it a command, mine usually changes radio station when I am trying to adjust the temperature. Very good to impress mates if it works fine but a little embarrassing when it gets it wrong.

6th October 2008, 11:15	#260 (permalink)
DUNCAN Supporter Triangular Exhaust Join Date: 7th June 2006 Location: tameside Posts: 375 Thanks: 1 Thanked 2 Times in 2 Posts iTrader: (0)	I bet mr honda him self would not use this with is mates in a civic to embarrassing .