Warranty Work Expenses

albacore · 19th February 2011, 14:46

Hi there

I have owned my CRV for 2 months now and have just put the car in for warranty work - clicking clutch pedal.

I was surprised to be told by the dealer that I had to cover the courtesy car on my insurance. Which my insurers revelled in and charge an additional £30 for 4 days. This will make any future warranty work and servicing an even more costly experience.

This is the first time I have had to insure a courtesy car under my insurance - all the garages I've used in the past (Audi etc) have loaned the car out on their insurance. Something which puzzles me is I believe it is illegal to insure a car on 2 policies - surely the loan car is still on the Honda insurance as well as mine now - so how does that work?

Is this standard practice throughout the Honda dealerships or is it peculiar to this garage only?

Brodick · 19th February 2011, 16:04

Quote:

Originally Posted by albacore

Hi there

I have owned my CRV for 2 months now and have just put the car in for warranty work - clicking clutch pedal.

I was surprised to be told by the dealer that I had to cover the courtesy car on my insurance. Which my insurers revelled in and charge an additional £30 for 4 days. This will make any future warranty work and servicing an even more costly experience.

This is the first time I have had to insure a courtesy car under my insurance - all the garages I've used in the past (Audi etc) have loaned the car out on their insurance. Something which puzzles me is I believe it is illegal to insure a car on 2 policies - surely the loan car is still on the Honda insurance as well as mine now - so how does that work?

Is this standard practice throughout the Honda dealerships or is it peculiar to this garage only?

I am surprised your insurance company is charging you (direct line have never charged me) Honda dealers are not alone in this practice, Volvo dealers and a great meany others do it to. Never had an issue with it as my insurance company don't make any charge.

Blinkie · 19th February 2011, 17:44

Esure wanted almost £30 for a day for me to cover the courtesy car. Otherwise is was £10 from the Honda Dealer.

stuartd · 19th February 2011, 22:52

Quote:

Originally Posted by albacore

Hi there

I have owned my CRV for 2 months now and have just put the car in for warranty work - clicking clutch pedal.

I was surprised to be told by the dealer that I had to cover the courtesy car on my insurance. Which my insurers revelled in and charge an additional £30 for 4 days. This will make any future warranty work and servicing an even more costly experience.

This is the first time I have had to insure a courtesy car under my insurance - all the garages I've used in the past (Audi etc) have loaned the car out on their insurance. Something which puzzles me is I believe it is illegal to insure a car on 2 policies - surely the loan car is still on the Honda insurance as well as mine now - so how does that work?

Is this standard practice throughout the Honda dealerships or is it peculiar to this garage only?

Our insurer (diamond at the time) said the same when we had a courtesy car. Think it was £14 for a day or something like that, the Honda dealer was surprised that they would charge us and offered to reimburse me the costs.

jasmac · 19th February 2011, 23:51

I was charged £20 for loan car for three hours when they replaced the handbrake under warranty.

albacore · 20th February 2011, 11:23

Thanks guys - I suppose its just another of those insurance rackets - everyone is probably at it now to claw in as much money as possible. It'll certainly be a question I ask of them next time I evaluate an insurer!

Hope I don't have much more warranty work coming my way!

19th February 2011, 14:46	#1 (permalink)
albacore Car: CR-V2.2 CDTI EX Join Date: 1st January 2011 Location: Bath Posts: 29 Thanks given: 6 Thanked 0 Times in 0 Posts iTrader: (0)	Warranty Work Expenses Hi there I have owned my CRV for 2 months now and have just put the car in for warranty work - clicking clutch pedal. I was surprised to be told by the dealer that I had to cover the courtesy car on my insurance. Which my insurers revelled in and charge an additional £30 for 4 days. This will make any future warranty work and servicing an even more costly experience. This is the first time I have had to insure a courtesy car under my insurance - all the garages I've used in the past (Audi etc) have loaned the car out on their insurance. Something which puzzles me is I believe it is illegal to insure a car on 2 policies - surely the loan car is still on the Honda insurance as well as mine now - so how does that work? Is this standard practice throughout the Honda dealerships or is it peculiar to this garage only?

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19th February 2011, 17:44	#3 (permalink)
Blinkie Supporter Join Date: 19th November 2007 Location: Aberdeen Posts: 78 Thanks given: 2 Thanked 4 Times in 4 Posts iTrader: (0)	Esure wanted almost £30 for a day for me to cover the courtesy car. Otherwise is was £10 from the Honda Dealer.

19th February 2011, 23:51	#5 (permalink)
jasmac Supporter Join Date: 14th February 2007 Location: SOUTH AYRSHIRE Posts: 21 Thanks given: 0 Thanked 1 Time in 1 Post iTrader: (0)	I was charged £20 for loan car for three hours when they replaced the handbrake under warranty.

20th February 2011, 11:23	#6 (permalink)
albacore Thread starter Car: CR-V2.2 CDTI EX Join Date: 1st January 2011 Location: Bath Posts: 29 Thanks given: 6 Thanked 0 Times in 0 Posts iTrader: (0)	Thanks guys - I suppose its just another of those insurance rackets - everyone is probably at it now to claw in as much money as possible. It'll certainly be a question I ask of them next time I evaluate an insurer! Hope I don't have much more warranty work coming my way!