Why do you keeping travelling to Grantham dealership at Lincoln has always been good to me and they are the same group Vertu
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I'll tell you a little story....
Had my FN2 serviced and worked on at Lincoln since I purchased new from Peterborough...
At 72k they tried to charge me over £200 MORE for the 72k service than their sister Vertu dealership in retford.... so it went to retford for that service....
Then I gave them another chance, they asked for my custom back, so i decided to let them replace my tires for me (Fronts), I wouldn't normally use them as I have a preferred tyre fitting place, but they offered to do them to win my favour back....
When I returned, they had, without telling me or notifying me ripped 2/3 of the outside edge or BOTH front Wheels, which were perfect before the tyre fitters got hold of them, I found out that even after driving home and completing the cleaning they had attempted to do on the car.... As you can imagine I was suitably unimpressed with their tyre fitting skills!
Both wheels had to be replaced a their expense.
Since then, they have received no more business, I just couldn't trust them after that..
I have since used Retford Honda... Until it it recently closed!
So that is why I have gone to Grantham, also as the car was purchased from there, they have an obligation to rectify all the little niggles for me over the first couple of months.
a PIA and i'd prefer to use my local dealer, but once bitten.
Hope this explains things.