Paint rusty roof warranty service bulletin - Civinfo
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post #1 of 89 (permalink) Old 27th February 2014, 18:05 Thread Starter
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rusty roof warranty service bulletin

hey guys

now what with all the grief people have been having with getting there roof rust sorted under warranty whether it be because honda uk are taking ages to get back to the dealer or that bond uk are claiming they no nothing about this. i have the holy grail that will help everybody get there roof fixed without any problems.

only today i traveled to my nearest approved body repair centre to be told it will be fixed with no problems and without contacting honda uk.

the bulletin even claims that honda are not to touch the roof rust unless the owner/buyer mentions it! and that in some instances it can be fixed without contacting honda uk at all

i hope this helps guys and if it does please get in touch to let me know

feel free to print this off and use at your disposal

the service bulletin is as follows:

page 1

page 2

page 3
bobson47 and Friddy82 like this.

Last edited by Kremmen; 1st March 2014 at 06:24. Reason: Quick edit for phone numbers
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post #2 of 89 (permalink) Old 27th February 2014, 18:14 Thread Starter
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just to let people know the bulletin is in black and white originally
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post #3 of 89 (permalink) Old 27th February 2014, 19:01
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I would prefer a mod to make this a sticky on the official window screen rust thread that has been running years
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post #4 of 89 (permalink) Old 27th February 2014, 20:09 Thread Starter
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Ive asked them to make it one what they do is up to them
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post #5 of 89 (permalink) Old 28th February 2014, 07:20
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Done

Some useful info there
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post #6 of 89 (permalink) Old 28th February 2014, 09:04
 
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I have this on my 2006 type s.

So basically if I take it to a dealer they will fix it as it's a known fault?
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post #7 of 89 (permalink) Old 28th February 2014, 09:11
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Quote:
Originally Posted by Elliott19864 View Post
I have this on my 2006 type s.

So basically if I take it to a dealer they will fix it as it's a known fault?
doubt it as this is only covered for 6 years but you may get lucky
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post #8 of 89 (permalink) Old 28th February 2014, 09:30
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They offered me a goodwill gesture of 200 plus VAT for being out of warranty currently in the stage of writing to Honda UK direct to get this resolved as if i'd known about this bulletin when i bought the car, i would of been able to get it done for free, the fact that they won't recall the cars until the customer complains to me is naughty and not how to treat your customers. Shall let you know how i get on!
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post #9 of 89 (permalink) Old 28th February 2014, 09:37 Thread Starter
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Id just like to say this isnt a "got honda by the balls" fix as rick stated it is still all about being in warranty but yes you could get lucky but this bulletin will certainly stop them from saying its not a warranty fix, they dont know about it or even if my case they dont even need to wait for Honda UK's response its only in serious circumstances that they need to contact HQ this is stated on page 2
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post #10 of 89 (permalink) Old 28th February 2014, 09:48
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"Annual corrosion inspection must be verified for this repair" page 3. Does this mean that in my case, my car( 59 plate) will not be covered because it has only 2 honda stamps, and another by a performance garage?
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post #11 of 89 (permalink) Old 28th February 2014, 09:52 Thread Starter
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Not at all the first service on my car was by and independant garage and then the two after that were honda stamps the guy didnt even care about the service book but i made him take a picture just in case and as stated in the bulletin even if the had found corrosion they wont mention it until you do
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post #12 of 89 (permalink) Old 13th March 2014, 17:18
 
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I had taken mine to a honda dealership and they tried to hit me with that excuse that because my last service was not done by Honda themselves and was done by another performance group that it may not be covered. I was to take it and they would send pictures down anyway?...
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post #13 of 89 (permalink) Old 27th April 2014, 21:33
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My car is 7 years old so out of scope for this, but I do have a honda warranty. Does this mean I am covered?


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post #14 of 89 (permalink) Old 30th June 2014, 13:06
 
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Can anyone clairfy this for me. I have just bought a NHB FN2 and it seams to have this problem with the roof. It is an 07 plate but all the services done previously were by Honda and I have the car check logs which should have pulled this issue up shouldn't they?

Whats my chances of having this done under warranty?
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post #15 of 89 (permalink) Old 1st August 2014, 16:36
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I checked my car and noticed some corrosion last year. (Type-R 2008)

I contacted my Honda dealer and they took a picture of it and send it to Honda Sweden main office.

Just 2 weeks later they called and said that they will fix my car for no charge what so ever.

And that was when i have had my car for 5 years.
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post #16 of 89 (permalink) Old 13th August 2014, 18:25
 
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Hello guys, my car also has this problem, I read your question and I was heartened by a lot.

Beat the holidays, I'm going to pay a visit to my local honda dealer, ask for explanations and solutions, the only problem that my car is 8 years old.

hopefully good ... greetings ...

[IMG]



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post #17 of 89 (permalink) Old 20th August 2014, 17:48
 
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This is an interesting read.

I have owned my Fk3 for a month or so and noticed a the corrosion starting, isnt to bad just now. What would people recommend that i do? The car is on a 56 plate.

Would it be worth taking it to a Honda dealer and getting them to look at it? As reading the above it is outside the warranty period.
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post #18 of 89 (permalink) Old 20th August 2014, 18:11
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Quote:
Originally Posted by lefty59 View Post
Can anyone clairfy this for me. I have just bought a NHB FN2 and it seams to have this problem with the roof. It is an 07 plate but all the services done previously were by Honda and I have the car check logs which should have pulled this issue up shouldn't they?

Whats my chances of having this done under warranty?
Mines a 2008 1 honda stamp and the rest all over the place it's in honda getting done as we speak 👍 try it
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post #19 of 89 (permalink) Old 24th September 2014, 08:02
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Quote:
Originally Posted by tres103 View Post
Mines a 2008 1 honda stamp and the rest all over the place it's in honda getting done as we speak �� try it
I think it depends on the Honda dealer.
I have just got mine done I was told it is a 6 year warranty so my car was still within that time scale.

Give it a go what have you got to loose
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post #20 of 89 (permalink) Old 3rd October 2014, 23:03
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only carry out the repair when a customer complains. how disgusting, they should honour there reputation. seems the newer the car these days the worse they get. nothing is built to lats like the good old days.

thanks for sharing the bulletin
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