Join Date: 10th February 2010
Thanked 0 Times in 0 Posts
Need some advice with Honda warranty (Clutch issue)
I have a 2008 Type R GT with 27,000 miles on the clock, 1 owner. Last February i took the car down to the garage, as the clutch and gearbox just didn't feel right. The car would jump a lot when pulling away, and sometimes trying to get it in to third was a nightmare, to the point where i would skip it all together and go to fourth.
The garage advised me that they needed to replace a small pin which had fallen out with the clutch and that was it.
I collected the car, which felt a little better, but over time just got worse and worse. So it is due for a service and i thought i might as well get all the bits sorted out as well. It had diagnostics run on it, and it came back that there was an issue with the clutch and gearbox, and that it was all connected, and i was told that they would speak to Honda. I waited two weeks and ended up having to call them to find out what the score was, and they asked for the car to come in.
So i took the car down to the garage this morning, so they could strip the clutch down to take some pictures to send off to Honda. Got a phone call this afternoon, to be informed that the clutch plate has shattered, which according to Honda can only happen because of my driving style (Do Honda track all their customer) and that Honda have rejected the claim. So they want me to pay £728 to replace it. What i also found out today is that they replaced further parts on the clutch, replacing the cylinder and something else (can't remember the other part) when i took it back in Feb that they never informed me about!
To say that i am disgusted with Honda at this point is a complete understatement, and i will never touch one of their cars again. The funny thing is that i spoke with the salesman because i was interested in getting a Black one.
So i want to know where i stand with this situation, as i do not feel that this is down to my driving style, and that this should be included under my warranty, considering that i took the car to them a year a go and told them that something wasn't right. I dont understand how you can build a car like the Type R that rev's to 8000, and be told that i am driving it to hard. I owned a Cooper S before this, and had no problems with my driving style.
Also when i first picked the car up, i asked the service guy if i need to run the car in, and was told no, drive it as normal, because we have found that they get better MPG figures.
Thanks for any help or suggestions that people can offer.
Just found some paper work from when i first took the car to the dealership, and it is dated the 18/12/2008 (I brought the car in April), and the work required was:
Check gearbox / Clutch - stalling symptoms on hill.
So 7 months in to the cars life, i told them that something was wrong but was always told that the car was fine.... what more could i do if the garage gave me that advice? After the first visit i was under the impression that that was a characteristic of the car, until it started to get worse again!