Join Date: 18th May 2010
Thanked 0 Times in 0 Posts
New Car bugs, Niggles, Damge and Repairs
I am new to this forum and new to Honda Civic's.
I picked up a new 10 plate Civic 1.4 Type S and have had a myriad of niggles since pickup namely :-
When paying for the car noticed delivery damage note on salesperson desk indicating dent in rear wing.
This was the case and along side scratches near the numberplate was resolved by the dealer within 2 hours
Later that day a collegue noticed a large dull patch under the laquer on the rear bumper which upon closer inspection had been buffed out by 'someone'
The service manager did not disagree and stated that an ew bumper would be fitter that day which indeed it was and I was offered a free Supacoat becuase of the hassle
There was also loud squeaking coming from the frony passenger pillar airbag which was also resolved.
All in all I was a bit miffed with the hassle but the car was spotless inside and drove just as weel as my Ford Puma which I had traded in.
Last Friday I booked the car in for the Supacoat and upon picking it up noticed a lot of scrathes at the driver mirror also the plastic trim was all scuffed.
Again went back to the dealer and without disagreeing tooke the car in polished out the bulk of the scratches and replaced the damged plastic facia.
Later that night I noticed the rubber between the mirror facia and the replaced facia was sticking out the way when the other side was perfect I thought initally that it was the replacemnt which was causing it, it was not on right but the difference between sides was 3mm and there was no play in it.
Also the rubber trim around the door had quite clearly been cut to fit the frame and this was all pointed out to the service manager.
Suffice to say after many e-mails the car is in today to get a new mirror, plastic facia fixed correctly, rubber door seal removed & replaced and interior paint chips resolved.
I was positive that the mirror had been removed at some point beacuse of chips etc but as I handed the car in today I was wondering about the showroom and there was a blue Type R priced @ £23,895 whose driver side mirror was exactly the same as mine, has anyone else noticed this ?
Also the servicemanager explained that to resolve my issues the door panel would have to be removed and my worry is that this incur more damage.
Is removing the door panel\ replacing the mirror and door trim a relative simple process for a trained technician ? as in my expereince with other cars the tappits tend to get broken or not all replaced and I am really worried about this.
All in all my first dealing's with Honda and their car's has left me bewildered as my wife has a Toyata Rav 4 and there were some wee new car niggles but nothing like this.