Originally Posted by Pottsy
Have Honda actually claimed that we should get pubs and fast food POIs in the UK?
That is a very good question Pottsy, and I think indirectly the answer is Yes, they have. Allow me to explain....
Honda have actively advertised the voice activated Satnav and the POI feature and "Pub" & "Fast food" are key catagories for anyone with Kids/family/need to eat on the move etc.
Lets also not forget the 5th gear article where Tom Ford asked the car to "Find nearest Pub" and he then got all excited when it worked. He tested the car in France, but made no mention it would not work here. Honda never issued a statement to tell Uk potential owners that this advertised feature would not work on thier cars. How many uk owners did the exact same thing when they got thier car?
I know that when I'm in an area I dont know and want to grab some lunch I dont look for a restaurant, I look for the nearest Pub or fast food joint (preferably pub).
So my opinion is that they should have been active in letting people know before
they splashed the extra to get the Nav option. They must have known that the discs were shipping without certain POI's so should have made all dealers aware to tell potential customers.
My EX was considerably more than an ES and the main difference/most expensive extra is the Satnav/phone. Neither work as they should do/are claimed to, but I paid for both options, so technically I am out of pocket and dont have the car I was promised(and if I was the moaning type I could quite easily claim that my car is "not as described" or even that certain options are "not fit for purpose").
I think I will be having a long nice chat with my dealer about getting their assistance on this, they are a good bunch and I know they will do what they can. It doesnt look like anyone can "put it right" at the moment, but there is no reason at all why I should roll over and accept this new information as ok. It's simply not acceptable that I/we had to wait until now to be informed that the much advertised Satnav system doesnt actually work as advertised (on 5th gear, Top Gear, numerous car mags).
On the Satnav not knowing the fastest route for you, mines ok, but try driving up the A1M to Yorkshire, around a power station it gets very lost as the road has been moved and for 4 or 5 miles the Satnav acts like a blind lesbian in a fish factory. One end of my road has been closed to car access for about 12years but the system still thinks It can direct me down it (good job I dont need Navi to find my way home). But I think these errors (and your fastest route one) lie squarely with Navtec unfortunately.
Failure to notify me (and everyone else here) that the Satnav isnt fully licenced, well, that is honda's responsibility.