App Center Crashing - Civinfo
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post #1 of 8 (permalink) Old 5th September 2018, 10:08 Thread Starter
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App Center Crashing

Has anyone experienced a crashing issue with the app centre?

I tried to open it this morning but it closes within a second or two. So I cant get into the app center at all.
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post #2 of 8 (permalink) Old 10th September 2018, 17:35 Thread Starter
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Is anyone able to help with this?
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post #3 of 8 (permalink) Old 10th September 2018, 19:09
 
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Enter the task manager by pressing and holding Home button and then close any running Apps.

If still an Issue, then hold power button to force a reboot.
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post #4 of 8 (permalink) Old 11th September 2018, 11:09 Thread Starter
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Quote:
Originally Posted by Steve_m View Post
Enter the task manager by pressing and holding Home button and then close any running Apps.

If still an Issue, then hold power button to force a reboot.
Hi, tried both but still does not work. Any other suggestions?
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post #5 of 8 (permalink) Old 11th September 2018, 12:50
 
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Hi,

I had a problem with Aha app... Had to take it to dealer to update software.

The whole system kept on crashing and nothing would work till I did a factory reboot.

Phone call to the dealership is the best call
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post #6 of 8 (permalink) Old 12th September 2018, 19:56 Thread Starter
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So I managed to sort it out by doing a full factory reset. Now it seems to be working. 🙂
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post #7 of 8 (permalink) Old 12th September 2018, 20:01
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How do you do a "full factory reset" if it's not just holding down the power button for a reboot?
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post #8 of 8 (permalink) Old 12th September 2018, 21:06 Thread Starter
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It was in Settings >>> System >>> somewhere here it said Factory Data Reset.

A confirmation pops up, press yes. It then resets the system to factory settings and then reboots.

After this, you get a message about “Anti Theft System, this system has lost power...”. When you get this message, you have to press and hold the power button (the button on the top right of the screen which I think it says Audio on it).
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  Civinfo > 10th Generation Euro Honda Civic (2017 - ) > Electronics and ICE (10G)

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